Senior Corporate IT Specialist

  • Lionbridge Poland
  • Warsaw
  • Employment contract
  • 29.01.2019

Requirements

Experience level: Mid

Requirements:

  • Min. 1-2 years of professional experience in IT;
  • Very good English knowledge;
  • Effective planning skills, with ability to handle changing priorities;
  • Excellent communications, interpersonal and influencing skills;
  • Demonstrated track record of on time delivery within budget; ability to drive projects to successful conclusion using influencing tools;
  • Ability to work with international teams across multiple initiatives that span various lines of business, geographic borders, time zones, and cultures;
  • Must be a self-starter, able to work in team environment and motivate others;
  • Ability to work and manage within defined process and procedures;
  • Experience in managing metrics with a solid understanding of SLA’s;
  • Ability to review current processes and approaches and re-engineer when necessary. Stay current with technology and trends;
  • The ability to be flexible and adapt to change.

Technologies

Necessary on this position:
  • PC Troubleshooting
  • Active Directory
  • Exchange
  • Windows Server
  • Network solutions
Nice-to-have:
  • Power-Shell
  • Backup Solutions

Project you can join

As a Senior Corporate IT Specialist, you will be part of the Global Service Desk, where you will be able to improve your knowledge of the systems and tools used by the corporation.

On a daily basis, you will be a part of 2nd line of remote support for internal users located in our 28 offices around the world and our clients, which is a great opportunity to improve English skills. The Service Desk second level Team aims to provide IT services to chosen Lionbridge offices and support level one Service Desk Agents in more complicated issues and contacts with other central support groups.

As part of your tasks you will:

  • Set up hardware and install and configure software and drivers in chosen LB offices;
  • Maintain and repair technological equipment or peripheral devices;
  • Install well-functioning LAN/WAN and other networks and manage components (servers, IPs etc.);
  • Manage security options and software in computers and networks to maintain privacy and protection from attacks;
  • Conduct IT security audits for chosen LB offices;
  • Perform regular upgrades to ensure systems remain updated;
  • Troubleshoot system failures or bugs and provide solutions to restore functionality;
  • Arrange maintenance sessions to discover and mend inefficiencies;
  • Keep records of repairs and fixes for future reference;
  • Offer timely technical support and teach users how to utilize computers correctly;
  • Conduct training and practice sessions for newly hired agents;
  • Coordinate IT documentation for supported offices.

We offer:

  • Professional development opportunities in a multi-cultural environment;
  • Ability to cope with the latest technologies;
  • Work in a creative team and friendly atmosphere;
  • Full-time job contract;
  • Flexible working hours;
  • Employee benefits package including private medical care, sport card and holiday allowance;
  • Brand new office near city rail, car and bike parking.

If you are interested in this position please apply via our career site:

https://career4.successfactors.com/sfcareer/jobreqcareer?jobId=21165&company=lionbridgeP&username=

Work time division

Client support
30%
Updating and installing hardware and software
30%
Self-development
20%
Meetings
10%
Emergency duty (24/7)
10%

How we manage our projects?

  • Who makes architectural decisions? CTO, architect
  • Who makes technology stack decisions? CTO, architect

Toolset

  • Laptop
  • PC
  • Additional monitor
  • Headphones
  • Personal container
  • phone
  • Freedom to pick your tools
  • Operating system

Work environment

  • Tech supervisor
  • Open space
  • Separate rooms
  • Dress code
  • Flexible working hours
  • Business trips: no business trips
  • Paid vacation: 20/26

Bonuses

  • Healthcare package
  • Healthcare package for families
  • Leisure package
  • Leisure package for families
  • Cold beverages
  • Hot beverages
  • Fruits
  • Snacks
  • Lunches
  • Conferences
  • Trainings
  • Books
  • Car parking
  • Bicycle parking
  • Shower
  • Chill room
  • Playroom for children
  • Integration events

Contact this employer

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