Volvo Polska

  • Handle support cases in ServiceNow from internal and external users.
  • Handle support mailbox with questions
  • Loading data (loading packages and missing data)
  • Monitor Impact application
  • Pro-activity and preventive maintenance activities
  • Work with documentation, reading and writing

We offer a solid package of compensation and benefits, plus you will enjoy:  

  • Collaborative environment in Swedish organizational culture
  • Work life balance: we make sure you enjoy quality time away from work
  • Remote work opportunities, employment contract and flexible working hours
  • Clear career path & extensive development opportunities
  • Private healthcare (available also onsite)
  • Volvo League: We run team games in various sports
  • Participation in international projects and different trainings
  • Unlimited access to learning including Azure academy, Pluralsight and many more

Soft Skills (must have):

  • Complete proficiency in English is a requirement
  • Have a passion for the user and understanding their frustration and business opportunities
  • Open minded and honest, team player
  • Understanding of Agile Practices
  • T-shaped person, who can leave his/her expert area and work with Test, Analysis, if needed

Technical Skills (willingness to learn or basic knowledge required)

  • Windows and Linux servers administration (DB, VM, OnPrem)
  • Microsoft Azure solutions (nice to have)
  • SQL
  • Basic Programming skills in JAVA, Python or PowerShell scripting

Volvo Polska

Volvo Polska

Wrocław
3800

The Volvo Group drives prosperity through transport solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. Countless career opportunities are offered across the group’s leading brands and entities that share a culture of Trust, Passion, High Performance, Change and Customer Success. 
www.volvogroup.com/career. 

Group Digital & IT has the ambition to enable value creation at scale for the Volvo Group. Digital solutions are becoming more and more key in the industries, where we are operating. The solutions and emerging technologies, provided by Group Digital & IT, enable our customers and their customers to do more with less, better for others and best for the future.

We are 3,600 employees located in more than 30 countries, present at all major Volvo Group locations, and we are working in a completely global organization.

In Group Digital & IT we strive for something bigger, we are truly customer centric, and we collaborate with inclusion, together cross the Volvo Group. We learn to stay ahead, we are curious and eager to acquire new and deeper knowledge, both as individuals and as teams.