You will be working in our Polish office in Gdynia together with three team members. Your work will include ongoing operations, project-related tasks as well as end-user support. Operations will be focused on workplace and end-user devices, Windows and Microsoft services.

Your responsibilities

  • as part of the 1st and 2nd level support, you are the point of contact for our colleagues, providing them support in any hardware or software issues
  • communicate with customers effectively and per SLA requirements to uphold customer satisfaction standards
  • escalate issues to the 2nd and 3rd level support or managers as needed
  • participate in the creation of IT standards and guidelines
  • assist with new software deployment and upgrades
  • support IT equipment lifecycle management
  • continuously learn new technology, tools, systems, and sharing that knowledge within the team
  • provide operation and support for the following systems and devices:
  • Windows 11 (L1/L2),
  • Microsoft 365 suite (L1/L2),
  • Workplace devices (printers, mobile phones, etc.) (L1/L2).
  • Intune/MEM (L1/L2),
  • Azure AD/Entra ID (L1/L2)

  • Stable work in a leading company in the electromobility market
  • Active participation in the automotive industry's technological revolution
  • Opportunity to work with highly qualified associates
  • Employment based on an employment contract
  • Adequate remuneration
  • Co-financing for medical insurance and MultiSport card
  • Employee Capital Plans
  • Referral program
  • Flexible working hours
  • Possibility to work from home


  • sharing the costs of sports activities
  • sharing the costs of professional training & courses
  • life insurance
  • corporate products and services at discounted prices
  • integration events
  • retirement pension plan
  • no dress code
  • christmas gifts
  • employee referral program

  • At least 1 year of experience in end user support and/or system administration
  • Good English and Polish communication skills
  • Strong interpersonal/customer relations skills
  • Exceptional analytical and troubleshooting skills
  • Good documentation and presentation skills
  • Ability to communicate at non-technical level regarding system potentials and limitations
  • Autonomy and teamwork in daily operations
  • Ability to evaluate risks and handle multiple priorities
  • Self-motivated and enthusiastic when facing challenges and deadlines
  • Understanding of LAN/WAN networking (a plus)
GreenWay Polska sp. z o.o.

GreenWay Polska sp. z o.o.