Adoption & Change Management Senior Consultant

Responsibilities

• Develop and Implement Change Management Strategies that minimize resistance and maximize employee engagement and adoption of Microsoft technology tools and services (like Copilot for Microsoft 365).
• Design and deliver effective communication plans to inform and engage users, stakeholders, and the broader enterprise audience about the purpose, benefits, and impacts of the change initiatives.
• Identify and engage key stakeholders, addressing their concerns and expectations while providing regular updates and feedback loops.
• Design and deliver training programs to equip employees with the necessary skills and knowledge to adapt to the changes.
• Identify potential risks and resistance points and develop strategies to mitigate these risks to ensure successful change implementation.
• Track the progress and effectiveness of change management activities, collecting feedback and insights to drive continuous improvement and making necessary adjustments to improve outcomes. 
• Work closely with project managers, consultants, developers, and other stakeholders to integrate change management activities with project plans
• Create change and support materials such as: one-pagers, reports, manuals, product guides, presentations, animations and videos, mailings and promotional materials.

About WM Reply

We are digital workplace experts who create exceptional employee experiences. Specializing in Microsoft 365, we create digital workspaces that foster meaningful, online engagements for employees. Utilizing the magnitude of tools in Microsoft 365 and a robust adoption and change management strategy, our mission is to empower our clients' workforces to achieve more and to be the most well-known and respected name in Modern Work globally.

• Motivizer Benefits Platform to choose and manage all your benefits in one place. You receive a budget (550 PLN monthly). You can choose there medical care package, meal tickets, sports cards (we have Multisport and on preferential terms, we have membership cards to one of the most popular Gyms), cinema tickets, shop vouchers, discounts and many more. 
• Language Courses – you have access to the platform where you can practice your language skills. 
• Regular and systematic further training opportunities - internal and external ones. We support your development. 
• Cooperation within an internal community is our everyday reality. We have networking events, coding challenges, and company parties for different occasions. 

• We are looking forward to your successfully completed studies 
• Team-oriented person with a collaborative approach to working with various customers and stakeholders.
• Strong knowledge of change management principles, methodologies, and best practices
• Excellent verbal and written communication skills to include experience with developing and delivering presentations, editing, and proofreading.
• Strong interpersonal skills with the ability to understand and address the concerns and motivations of diverse stakeholders.
• Change management certification (e.g., Prosci, ACMP) is highly desirable. Project management certifications (e.g., PMP, Prince2, AgilePM) are a plus.
• Familiarity with Microsoft 365 technologies, or a strong willingness to learn and understand these technologies.
• Proficiency in preparing digital graphic materials will be an asset.
• Good communication skills in English,
• Availability to work in a hybrid mode or remotely with at least 1 visit in the office per quarter