We are seeking a skilled and proactive professional to ensure the stability, configuration management, and support of non-production environments (Development, QA, and UAT). This role plays a critical part in maintaining high software quality throughout the Software Development Lifecycle (SDLC) by collaborating closely with development teams, project stakeholders, managers, and end users.
You will be part of the Neo Dev Support, a global team that enables development teams to deliver business functionality into digital platforms. Working alongside engineers across multiple locations, you will contribute to a high-volume, dynamic platform, ensuring its stability and reliability.
You will leverage your expertise and a range of tools to enhance the deployment and delivery process, making it more efficient, reliable, and automated.
Key Responsibilities:
- Environment Stability & Configuration Management - Maintain, configure, and support non-production environments to ensure seamless development and testing processes.
- Collaboration & Communication - Work closely with development teams, project managers, and business stakeholders to facilitate smooth delivery and high-quality software releases.
- Deployment & Automation - Utilize tools and best practices to optimize deployment pipelines, ensuring fast, automated, and reliable delivery of business functionality.
- Incident Resolution & Troubleshooting - Identify and resolve issues within development environments to minimize disruptions and improve efficiency.
- Continuous Improvement - Contribute to the enhancement of existing processes, identifying opportunities for automation and performance optimization.
MUST
*6+ years experience in application support ticket-based role *Python *Application Performance Monitoring (APM) tools (Splunk) *Linux OS *IP networking
Personal Specifications:
*Excellent communication and interpersonal skills *Ability to handle pressure during outages and systematically resolve issues *Excellent problem-solving skills *Results driven, with a strong sense of accountability *A proactive, motivated approach *The ability to operate with urgency and prioritise work accordingly *A structured and logical approach to work *Attention to detail and accuracy *Ability to perform well in a pressurised environment *Ability to manage constructive conflict effectively *The ability to manage large workloads and tight deadlines *Able to communicate complex technical concepts to non-technical persons at all levels *Troubleshooting Java applications *Azure cloud *CI/CD tools (e.g., Jenkins, GitHub Actions, GitLab CI, Azure DevOps)
NICE TO HAVE*Bash *Web servers (NGINX, Apache) *Docker, K8S *Provisioning cloud infrastructure using Terraform
Luxoft DXC
2000
Luxoft, a DXC Technology Company is a global digital strategy and software engineering firm with over 17,000 international employees within its 58 offices in 29 countries. It is headquartered in Zug, Switzerland.
In January 2019, Luxoft was acquired by U.S. company DXC Technology. Luxoft partnered with LG Electronics to create a next-generation Autonomous Mobility concept vehicle that integrates consumers' personalized digital lifestyles into a driving experience. Luxoft enabled Switzerland's first Blockchain based e-vote platform with the City of Zug and Hochschule Luzern's Blockchain Lab.
Luxoft, a DXC Technology Company is a world-renowned company. It has been present on the Polish market for over 13 years. We have offices in Krakow, Warsaw, Wroclaw, and Gdansk. We employ over 2,000 professional experts carrying out projects for over 100 clients from the financial, automotive, medical, tourist industries, etc. We work for many international clients, including the USA, Great Britain, and Switzerland.
So far, Luxoft Poland has made a name for itself as a company that offers work on innovative projects, we offer various experiences in the field of IT, opportunities for rapid development, an extensive training program, and attractive benefits for employees.
At present, 62% of Luxoft Poland employees come from Poland, and 38% from around 50 countries, including Ukraine, Brazil, India, Turkey, Spain, Portugal, Italy, Romania, USA, etc.
At Luxoft, a DXC Technology Company almost 80 percent of employees are experts with the "Senior" experience level, with at least five years of experience. We care about our employees, so every day we try to provide them with the best possible conditions for work and development.
Technology is our passion! We focus on top engineering talent means that you will be working with the best industry professionals from around the world. Because of that, Luxoft is a global family with an epic atmosphere – we love what we do!