Job Description:
We are AML RightSource, the leading technology-enabled managed services firm focused on fighting financial crime for our clients and the world. Headquartered in Cleveland, Ohio, and operating across the globe, we are a trusted partner to our financial institution, FinTech, money service business, and corporate clients.
Using a blend of highly trained anti-financial crime professionals, cutting-edge technology tools, and industry-leading consultants, we help clients with their AML/BSA, transaction monitoring, client onboarding (KYC), enhanced due diligence (EDD), and risk management needs.
We support clients in meeting day-to-day compliance tasks, urgent projects, and strategic changes. Globally, our staff of more than 7,000 highly trained analysts and subject matter experts is the industry's largest group of full-time compliance professionals. Together with our clients, we are Reimagining Compliance.
About the Role
We are seeking a skilled Manager to lead a team of analysts and subject matter experts. This role involves overseeing client projects, ensuring high-quality outcomes, and fostering a collaborative team environment. You’ll serve as a coach and mentor, manage performance, and maintain strong client relationships while driving operational excellence. Experience in cryptocurrency will be an asset. *This position requires work onsite in our office in Krakow. *
Key Responsibilities
- Lead and manage a team of up to 25+ analysts, quality control specialists, and subject matter experts.
- Oversee team performance, development, and workload planning to ensure successful project delivery.
- Provide coaching, feedback, and support for team members’ growth and career progression.
- Manage client engagements, ensuring compliance with internal policies and regulatory standards.
- Maintain regular communication with clients to strengthen partnerships, report outcomes, and identify service opportunities.
- Monitor team output and quality, identifying areas for process improvement and efficiency.
- Deliver performance and service reports to senior leadership and clients.
- Collaborate with internal teams to expand subject matter expertise and advisory capabilities.
- Contribute to strategic initiatives within the Managed Services practice in partnership with senior leaders.
This position requires work onsite in our office in Krakow.
Required Qualifications
- Bachelor’s degree and 4–5 years of experience in Anti-Money Laundering (AML) or a related field.
- Fluency in English (B2 level or higher).
- Experience in KYC processing within corporate or investment banking environments.
- Proven people management skills and decision-making capabilities.
- Ability to lead projects, manage timelines, and coordinate cross-functional teams.
- Strong organizational skills and ability to work independently and collaboratively.
Preferred Qualifications
- Experience in cryptocurrency
- Professional certification (e.g., CAMS, CKYCA).
- Master’s degree.
- Entrepreneurial mindset with a proactive approach to change and improvement.
- Strong collaboration and communication skills, with the ability to influence and contribute ideas.
