Site Reliability Engineer

Procter & Gamble
Online interview
Employment contract
Zabraniecka 20, Warsaw

Project description

This role is expected to lead best practices in IT Operations and adopt SRE standard methodologies to support on-going delivery of high quality and efficient CIAM (Consumer Identity & Access Management) solution for P&G.

We are working with technologies like: CIAM platform, Google Data Studio, Azure, NET, Service Now, Dynatrace, and web application development / maintenance including Google Analytics and Google Tag Manager, Privacy, Security, Accessibility standards, Azure Microservices and more.

Your tasks

  • Own delivery of Global IT Operations for corporate CIAM and maintain relations with business teams, product teams, and vendors.
  • Builds automation, monitoring and software quality through code.
  • Set IT Operations critical metrics (SLI, SLO, handling error budgets etc) and SLA’s with support vendors.
  • Supervise the operations execution led by vendors as per ITIL standards and Site Reliability Engineering concepts.
  • Provides hands-on support and coordination to sophisticated issue resolution.

Who we're looking for?

We are looking for:

  • Previous experience with IT operations.
  • Good problem solving skills. Ability to assess what impacts operational KPIs and recommend improvement across application and infrastructure layers (network, databases, integrations).
  • Ability to script, debug, optimize code, and automate routine tasks.
  • Strong leadership, communication skills with demonstrated technical and analytical skills in IT operations. Individual would need to be able to manage and drive escalation or crisis management.
  • English proficiency and at least a Bachelor's degree.

Nice to Have:

  • Experience with Consumer Identity and Access Management (CIAM) platforms.
  • Experience with Dynatrace and Google Data Studio.
  • ITIL v3 or v4 Foundations.
  • Experience with programming in e.g. Azure, Sitecore CMS, .NET, React, JS, Python, or Go.

Azure or Sitecore CMS or .NET or React or JS or Python or Go
Work environment

Our company

Procter & Gamble

Tech skills
  • Java
  • Python
  • JavaScript

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