IT Support

Computaris Polska
Junior
Up to 5 000
PLN
gross / month (Employment contract)

Online interview
Employment contract
Remote
Remote possible
100%

Project description

You will work as a L1 Support Engineer in projects for clients in IT industry. You will be able to gain experience in working with complex IT projects. You will have a possibility to work in international environment in growing operations department. 

Your tasks

  • Monitoring alarms, alerts, and system performance to ensure service levels are maintained and exceeded, taking remedial action to address issues in accordance with the prescribed processes,
  • Execute event and analyses reports for various stakeholders,
  • Escalate issues in line with operational processes to ensure SLA performance is adhered to,
  • Actively communicate status of issues & events, tracking actions to ensure appropriate audit trail is in place,
  • Assist in the onboarding of operator integrations.


Who we're looking for?

  • Well-developed communication skills, both written and verbal – English&Polish,
  • 'Can do’ attitude and demonstrating an eagerness to learn and acquire new skills,
  • Ability to work within a shift 24/7,
  • Level head, calm and clear thinking, open minded and flexible.



Toolset
Laptop
Additional monitor
Headphones
Personal container
Phone
Operating system
Work environment
Tech supervisor
Flexible working hours
Healthcare
  • Healthcare package
  • Healthcare package for families
Bonuses
  • Financial bonus
Kitchen
  • Cold beverages
  • Hot beverages
Traning
  • Books
  • Trainings
  • Conferences
Parking
  • Car parking
  • Bicycle parking
Relocation
  • Adaptation tips
Other
  • Chill room
  • Integration events

Our company

Computaris Polska

Warsaw, Białystok +250
Tech skills
  • Java
  • MediationZone
  • GoLang

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