Tech PMO (RBWM IT Infrastructure)

Tech PMO (RBWM IT Infrastructure)

HSBC Service Delivery (Polska)
Online interview
Employment contract
Remote possible

Project description


We’re currently looking for technologists with 4+ years of experience with IT Infrastructure projects, IT Service Management disciplines along with proven skills in project management and IT Quality. Experience with forecasting, budgeting and financial management is a plus. Candidate should have experience dealing with multiple lines of senior management as well as indirect reporting. Candidate will need to be a self-starter and be self-sufficient.

The team:

The RBWM IT Infrastructure team is a new team that will consist of 8 resources in Poland all led by a functional manager in the UK. RBWM IT Infrastructure directly reports into the RBWM IT Infrastructure team, but has the focus on project governance and deliverables, regular project and programme level reporting.

The project:

RBWM IT Infrastructure will be responsible to work with other Global Business/Global Function teams, Service Management Disciplines and Service Management Practise resources to promote Service Management best practise and adoption.


Tech PMO role is to support the Programme Management Office in carrying out project monitoring, governance and reporting activities. The applicant will hold most or all of these responsibilities:

• Tracking statuses of project deliverables and milestones

• Risk and issue monitoring and co-ordination,/P>

• Coordination of the regular project and programme level reporting

• Co-ordination of project governance arrangements

• Manage the collection, collation and processing of project information from stakeholders

• Monitor and report on budgets and expenditure

• Assist with the implementation of project standards across projects

• Managing and updating project documentation, process documents and information sources

• Collaborate with Service Management Disciplines and Service Management Practise resources to promote Service Management best practise and adoption

• Reporting on Service incident, availability, improvement plans, DR compliance, patch and vulnerability compliance

Who we're looking for?

  • 4+ years of experience in one or a combination of the following: project management, finance, business operations, strategic planning within IT Infrastructure environment
  • Knowledge and understanding of the financial, operational, technical and regulatory drivers impacting a complex and dynamic global technology environment
  • Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders
  • Virtual leadership experience with ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment
  • Experience with IT strategic planning, governance and management
  • Experience identifying key issues, involve affected parties, design solutions, obtain buy-in, and communicate effectively through resolution
  • Ability to manage large-scale initiatives including stakeholders across business and technical teams
  • Ability to influence, partner, and negotiate with senior business leaders to gain commitment to accomplish business goals
  • Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
  • Experience developing and executing communication strategies by collaborating with large, matrixed teams
  • Ability to deliver concise time critical information to all levels of management, technology and business teams

How we work?

Additional monitor
Personal container
Work environment
Open space
Flexible working hours


  • Healthcare package for families
  • Healthcare package
  • Life insurance
  • Medical consultations in our office
  • Employee assistance programme
Leisure package
  • Free sport clubs
  • Fitness, yoga and massages in office
  • Multisport card
  • Financial bonus
  • Fruits
  • Hot beverages
  • Conferences
  • Trainings
  • Books
  • In-house language courses
  • Financial and technology academy
  • Access to leading e-learning platforms
  • Car parking
  • Bicycle parking
  • Shower
  • Chill room
  • Integration events
  • Additional leave for volunteering

Our company

HSBC Service Delivery (Polska)

Krakow 3000+
Tech skills
  • Java
  • Python
  • Scala

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