IT Support Analyst with KDB+

Luxoft Poland
Mid
Online interview
B2B Employment contract
Remote
Remote possible
100%

Project description

You'll be working in the Cash Equities Support team in Poland. The team upholds high standards for timely issue resolution & continuous improvement and high level of accountability. You will contribute expertise to the management of existing and new IT products and services.

Your tasks

  • Be a part of our IB Equities Cash Production services team
  • Interact very closely with front office Equity Trading and Electronic Execution teams and associated Operations teams
  • You would have a high level of day to day interaction with the business stakeholders at all levels
  • Diagnose system problems, define and co-ordinate the implementation of solutions individually and with other development and support teams
  • Coordinate with different internal teams and/or external parties to conduct and manage special events such as BCP tests, infrastructure change weekends, Data Centre maintenance, special trading days or exchange-mandated market rehearsals
  • Promote the overall stability of the systems through system monitoring, proper change control management, and implementation of best practices to maintain production environment
  • Conduct problem reviews with the relevant IT streams

Who we're looking for?

MUST
  • Working knowledge of KDB+
  • Reasonable relevant experience in Front Office IB Application support
  • Knowledge of EQ Cash Business and trade lifecycle including Allocations and Booking
  • Good problem solving and diagnostic skills.
  • Ability to work under pressure and manage multiple, concurrent / conflicting priorities.
  • Self-driven, highly motivated and have very high standards concerning quality of service delivered and attention to detail, where they lead by example and expect the same behavior of other colleagues.
  • Knowledge of ITIL incident and problem management.
  • Solid Unix and Linux knowledge.
  • Technical skills in UNIX Scripting (Shell and/or Perl), Database (Oracle/MySQL/ Sybase )
  • Network (TCP/IP), Middleware like MQ or EMS.
  • Prior knowledge of the FIX protocol, Order management or Algo platform.

You are:

  • a confident communicator that can explain technology to non-technical audiences in English
  • capable of understanding client / end user issues and translating this into problem statement for further investigations within IT
  • General empathy to user queries and complaints and have a service oriented mindset
NICE TO HAVE
  • Exposure to some industry wide toolsets such as SPLUNK , IPSoft , Application Dynamics, Automation Anywhere would be an added advantage
  • Hands on experience in Python coding will be preferred.
  • Prior experience in Trading floor support will be preferred.
Work environment

Our company

Luxoft Poland

Krakow, Wrocław, Warsaw, Gdańsk 1500
Tech skills
  • Java
  • JavaScript
  • C++
  • C#
  • Python
  • Scala
  • Android
  • Android
  • iOS
  • Go

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