IT Support Analyst with KDB+

Luxoft Poland
Online interview
B2B Employment contract
Remote possible

Project description

You'll be working in the Cash Equities Support team in Poland. The team upholds high standards for timely issue resolution & continuous improvement and high level of accountability. You will contribute expertise to the management of existing and new IT products and services.

Your tasks

  • Be a part of our IB Equities Cash Production services team
  • Interact very closely with front office Equity Trading and Electronic Execution teams and associated Operations teams
  • You would have a high level of day to day interaction with the business stakeholders at all levels
  • Diagnose system problems, define and co-ordinate the implementation of solutions individually and with other development and support teams
  • Coordinate with different internal teams and/or external parties to conduct and manage special events such as BCP tests, infrastructure change weekends, Data Centre maintenance, special trading days or exchange-mandated market rehearsals
  • Promote the overall stability of the systems through system monitoring, proper change control management, and implementation of best practices to maintain production environment
  • Conduct problem reviews with the relevant IT streams

Who we're looking for?

  • Working knowledge of KDB+
  • Reasonable relevant experience in Front Office IB Application support
  • Knowledge of EQ Cash Business and trade lifecycle including Allocations and Booking
  • Good problem solving and diagnostic skills.
  • Ability to work under pressure and manage multiple, concurrent / conflicting priorities.
  • Self-driven, highly motivated and have very high standards concerning quality of service delivered and attention to detail, where they lead by example and expect the same behavior of other colleagues.
  • Knowledge of ITIL incident and problem management.
  • Solid Unix and Linux knowledge.
  • Technical skills in UNIX Scripting (Shell and/or Perl), Database (Oracle/MySQL/ Sybase )
  • Network (TCP/IP), Middleware like MQ or EMS.
  • Prior knowledge of the FIX protocol, Order management or Algo platform.

You are:

  • a confident communicator that can explain technology to non-technical audiences in English
  • capable of understanding client / end user issues and translating this into problem statement for further investigations within IT
  • General empathy to user queries and complaints and have a service oriented mindset
  • Exposure to some industry wide toolsets such as SPLUNK , IPSoft , Application Dynamics, Automation Anywhere would be an added advantage
  • Hands on experience in Python coding will be preferred.
  • Prior experience in Trading floor support will be preferred.
Work environment

Our company

Luxoft Poland

Krakow, Wrocław, Warsaw, Gdańsk 1500
Tech skills
  • Java
  • JavaScript
  • C++
  • C#
  • Python
  • Scala
  • Android
  • Android
  • iOS
  • Go

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