Workday Support Specialist

GSK Tech Global Centre in Poznan
Online interview
Employment contract
Business Garden, Poznań
Remote possible
Paid vacation

Project description

In this role, you will take the responsibility for providing broad Workday support service to global organisation, ensuring that access and organisation management related processes are running smoothly and in secure, compliant manner.

As a Workday Support Specialist, you will work closely with Tech and HR community, including senior HR managers and Workday product owners.

You will receive, and process variety of requests from the users who are not familiar with Workday, therefore you will need to display the ability to translate users’ needs to system capability, while always sticking to compliance and data protection rules. Due to the character of the role it is strictly regulated by processes, so self-discipline and attention to details are very important.

Your tasks

This role will provide you the opportunity to lead key activities to progress your career. These responsibilities may include the following:

  • Provide daily Workday support to end users
  • Support tenant management
  • Create and maintain standard operating procedures for Workday Security and Organization Management
  • Provide relevant level of system access to HR community
  • Identify and raise potential security related issues and escalate as appropriate
  • Support daily and periodic audit processes in Workday

Who we're looking for?

Basic Qualifications:

We are looking for engineers with these required skills to achieve our goal:

  • Tech/IT/system support background
  • Excellent analytical skills
  • Problem solving skills
  • Strong communication skills
  • Fluent with MS Office tools
  • Understanding of Data Protection
  • Preferred Qualifications:
  • If you have the following characteristics, it would be a plus:
  • Experience with Workday Support/Configuration/Access Management
  • Experience of working with Agile methodology
  • Understanding of Data Protection
  • Experience working with Compliance processes/procedures

Why GSK?

Our values and expectations are at the heart of everything we do and form an important part of our culture.

These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork.


  • Career at one of the leading global healthcare companies
  • Contract of employment
  • Attractive reward package (annual bonus & awards for outstanding performance, recognition awards for additional achievements and engagement, holiday benefit)
  • Life insurance and pension plan
  • Private medical package with additional preventive healthcare services for employees and their eligible
  • Sports cards (Multisport)
  • Possibilities of development within the role and company’s structure
  • Opportunity to take up Workday training, including Pro paths in justified cases
  • Personalized learning approach (mentoring, online training’ platforms: Pluralsight, Business Skills, Harvard Manage Mentor, Skillsoft and external training)
  • Extensive support of work life balance (flexible working solutions, short Fridays option, health & well-being activities)
  • Encouraging community and integration events
  • Modern office with creative rooms, fresh fruits everyday
  • Free car and bike parking, locker rooms and showers



How we manage our projects?
Scrum, Agile, Kanban
Who makes architectural decisions?
Team and tech leads
Who makes technology stack decisions?
Project management software
JIRA, Microsoft Teams, Azure Devops
How we code?
Version control
Style guide
Code review
Static code analysis
Code metrics
Knowledge database
How we test?
Unit tests
Integration tests
System tests
Performance tests
Manual testing
Test automation
Additional monitor
Personal container
Operating system
Work environment
Tech supervisor
Open space
Flexible working hours
  • Healthcare package
  • Healthcare package for families
Leisure package
  • Leisure package
  • Hot beverages
  • Fruits
  • Snacks
  • Trainings
  • Car parking
  • Bicycle parking
  • Chill room
  • Integration events
  • work up to 80% of your working time per month remotely
  • flexible working hours
  • work part-time or have a long weekend thanks to Short Friday

Our company

GSK Tech Global Centre in Poznan

Poznań 750
Tech skills
  • Node.js
  • JavaScript
  • Java
  • Python
  • Groovy
  • C#
  • .NET
  • LIMS Basic
  • ASP.NET Core

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