Tools & Collaboration Specialist

Tools & Collaboration Specialist

GSK Poznan Tech Hub
Online interview
Employment contract

Your tasks

Key Responsibilities: 

  • Analyze, review, and document current functionality to determine potential areas of improvement. 
  • Manage user permissions for tools according to the needs of projects and teams. 
  • Perform application and system administration tasks, including data backups and scheduled jobs. 
  • Test new versions of the tools and plug-ins to ensure compatibility. 
  • Research and utilize industry standard methods and techniques. 
  • Maintain JIRA projects, workflows, permissions, and users while working in a JIRA environment. 
  • Improve JIRA security. Set access permissions for JIRA projects and Confluence spaces. 
  • Work with JIRA filters, reporting, dashboards, workflows, fields, and JIRA administration. 
  • Communicate and share knowledge with internal and external contacts at all levels. 
  • Manage multiple responsibilities with tight deadlines. 
  • Perform basic Linux and Windows Server administration tasks. 

Project description

Poznan Tech Hub is GSK worldwide biggest IT center hiring about 700 highly-skilled IT professionals. We are part of GSK, which aspires to be one of the world’s most innovative, best performing and trusted healthcare companies. At Poznań Tech Hub we build a truly international team which provides services to all GSK locations around the world. Our talented IT experts have a unique opportunity to contribute to the entire product life cycle from research and development, through manufacturing, to commercialization and support salesforce of new vaccines, medicines and healthcare products. 

It is a great time to join GSK Tech Hub in Poznan. We value courage, accountability, development and teamwork. You will be encouraged to experiment and collaborate across teams to bring innovation to our every day job. We are open to candidates with various levels of experience - whether you are a seasoned specialist with deep expertise or a graduate looking to kick start your career. Help us to lead in Technology to improve lives of patients and consumers around the world

Job Purpose:

This role is central to ensuring we have a portfolio, development and operations environment which allows our teams to rapidly and effectively prioritize work, and deliver it as efficiently as possible, and transparently demonstrate progress.

Why GSK?

Our values and expectations are at the heart of everything we do and form an important part of our culture.

These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities:


  • Career at one of the leading global healthcare companies
  • Contract of employment
  • Attractive reward package (annual bonus & awards for outstanding performance, recognition awards for additional achievements and engagement, holiday benefit)
  • Company Car
  • Long term incentives
  • Life insurance and pension plan
  • Private medical package with additional preventive healthcare services for employees and their eligible
  • Company Car
  • Sports cards (Multisport)
  • Possibilities of development within the role and company’s structure
  • Personalised learning approach (mentoring, online trainings’ platforms: Pluralsight, Business Skills, Harvard Manage Mentor, Skillsoft and external trainings)
  • Extensive support of work life balance (flexible working solutions, short Fridays option, health & wellbeing activities)
  • Supportive community and integration events
  • Modern office with creative rooms, fresh fruits everyday.
  • Free car and bike parking, locker rooms and showers.

Who we're looking for?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

  • Bachelor’s degree in Computer or Information Sciences or equivalent experience 4+ years’ experience as JIRA Administrator with experience customizing JIRA projects with various schemes, complex workflows, screen schemes, permission schemes, and notification schemes required. 
  • Minimum of 3-5 years’ hands-on experience working with the Atlassian product suite, with specific focus on JIRA as a Project/Application Administrator. 
  • Expert level Atlassian tool administration knowledge on JIRA and Confluence. 
  • Ability to write custom JQL (Jira Query Language), a plus. 
  • Ability to construct custom dashboards using various filter types in JIRA, a must. 
  • Ability to construct Confluence pages and integrate JIRA projects with Confluence pages, a must. 
  • Experience in performing Atlassian installations, migrations, and plugin installation, a must. 
  • LDAP integration experience. 
  • Strong analytical skills. 
  • Ability to work in a dynamic agile environment. 
  • Must have strong work ethic with good time management skills. 
  • Excellent verbal and written communication skills. 
  • Position involves some interfacing with customers. 
Preferred Qualifications:

  • If you have the following characteristics, it would be a plus:
  • Experience installing applications on VMs, monitoring performance, and tailing logs on Unix Systems Administration and Microsoft Windows Server, preferred. 
  • Microsoft SQL Server or MySQL Database administration skills are preferred. 


  • Healthcare package
  • Healthcare package for families
Leisure package
  • Leisure package
  • Hot beverages
  • Fruits
  • Snacks
  • Trainings
  • Car parking
  • Bicycle parking
  • Chill room
  • Integration events

Our company

GSK Poznan Tech Hub

Poznań 750
Tech skills
  • Node.js
  • JavaScript
  • Java

Check out similar job offers