We are searching for an outstanding support engineer to join us in our journey to provide the best possible support for our customers. The team's mission is to protect sensitive assets using an access control layer (authentication & authorization), cryptography, and secure communication while practicing the highest security standards.

Responsibilities:

  • Working on 3rd line technical support cases that are routed to R&D teams
  • Going through logs and debugging code to understand issues better
  • After-hours critical cases (OnCall)

  • Flexible forms of employment and working hours (CoE or B2B)
  • An interesting, challenging job in the dynamically developing Capital Group company
  • Work on innovative projects using modern technologies
  • Direct impact on shaping the image of the Capital Group's companies on the market
  • Possibility to develop competences in a wide range
  • Attractive salary
  • Stability of employment and a friendly work atmosphere
  • Cool benefits, among others integration meetings, internal company competitions, fruit Tuesdays, sweet Thursdays and much 

  • Working in Technical Support (2nd or 3rd level)
  • Experience in monitoring, maintaining, troubleshooting computer systems and networks problems
  • Strong knowledge of Microsoft Windows operating system (Event logs, Procmon usage, IIS logs)
  • Microsoft IIS Administration and Troubleshooting Experience
  • Active Directory/LDAP knowledge
  • Team player, self-motivated, eager to learn new things and technologies
  • Strong problem-solving skills
  • Excellent communication skills and a passion for providing world-class service

Nice to have:

  • Experience as a software engineer with 2 or more years of experience in C# or C++
  • Experience in supporting development (R&D) teams
  • Powershell Experience for Implementation, Troubleshooting and Automation

Transition Technologies PSC S.A.

Transition Technologies PSC S.A.

800

We are experts in digital transformation.  With more than 800 technology specialists in IoT, Cloud, Augmented Reality, Machine Learning, Enterprise PLM, and other value chain technologies, we work with many of the world’s most familiar companies to create and implement solutions that improve the way products are designed, manufactured, operated, and maintained. 

We also create a workplace focused on the development of competencies, interests, and relationships. Whether you’re an experienced professional or a recent graduate, working with us could be an exciting next step in your career.