Our ambition is to set a standard of excellence in the industry for technical documentation and documentation practice. This is your chance to be a part of that, as a Technical Author at Canonical.
We are building documentation capacity at scale. We have dozens of positions available, for teams and products across the organisation, at all levels from Graduate to Senior Staff.
As a Technical Author, you will lead the documentation efforts of a Canonical team, in engineering, business operations or another part of the company. You will combine excellence in technical communication with subject-matter expertise and the ability to collaborate with colleagues across the organisation.
You will work with the Diátaxis approach to documentation and help elevate standards of technical writing through attention to theory and practice.
A product-focused Technical Author is a member of a product engineering team, typically focused on a product or family of products. In this role you'll help the team develop documentation that serves the needs of the product's users.
A customer-focused Technical Author works in a team such as Field Engineering, Customer Success or Support, dealing with users of complex suites of Canonical software products.
An operations-focused Technical Author is part of a business team, for example Legal, HR or Talent. An important part of this work is to maintain internal documentation.
Whatever your focus, you will also be a part of Canonical's documentation practice team, that includes all the company's Technical Authors.
As a Technical Author you will:
- Create, maintain and improve software and other documentation
- Work with your team members, to help them make effective documentation contributions
- Influence the development of Canonical products and services
- Engage with user communities to ensure that our documentation meets their needs
- Collaborate with documentation peers to advance the state of the art in documentation at Canonical
A strong candidate:
- Is an excellent collaborator and communicator
- Cares deeply about functional written communication
- Has a record of community engagement
- Demonstrates technical curiosity
- Has experience of software development contexts
What we offer you:
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Employee Assistance Programme
