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Join us, and redefine excellence through dynamic stakeholder engagement!

Krakow-based opportunity with the possibility to work 60% remotely!

As a Business Analyst, you will be working for our client, a global leader in banking technology solutions, supporting initiatives that enable a stable, secure, and efficient banking experience. You will contribute to creating innovative processes and frameworks to enhance technology resilience and deliver a simpler, faster, better experience for customers and colleagues. Your work will involve engaging with stakeholders, defining operational models, and ensuring smooth project execution across diverse infrastructure portfolios in a dynamic, collaborative environment.

Your main responsibilities:

  • Engaging with stakeholders to confirm requirements and build strong relationships
  • Mapping current and future process flows to identify gaps and improvements
  • Defining and documenting the target operating model for technology resilience
  • Conducting requirements elicitation, including creating epics and user stories under BDD
  • Performing gap analysis and proposing viable solutions to address identified issues
  • Supporting user acceptance testing and validating operational impacts
  • Facilitating workshops to incorporate stakeholder input into operational models
  • Reviewing and improving operational designs for increased effectiveness
  • Reporting project progress and solution success to senior management
  • Ensuring continuous improvement by identifying and implementing enhancement opportunities

Benefits:

  • Access to +100 projects
  • Access to Healthcare
  • Access to Multisport
  • Training platforms
  • Access to Pluralsight
  • Make your CV shine
  • B2B or Permanent Contract
  • Flexible & remote work
  • Flexible hours and remote work

You’re ideal for this role if you have:

  • Strong analytical and problem-solving skills
  • Experience working in both Agile and Waterfall methodologies
  • Excellent stakeholder management and communication skills
  • Proven ability to document, analyze, and prioritize complex requirements
  • A background in managing large-scale infrastructure or technical resilience projects
  • Hands-on experience with tools such as Jira, Confluence, and MS Office
  • Time management skills to balance competing priorities effectively
  • End-to-end project lifecycle experience
  • The ability to adapt communication based on diverse audience needs
  • Initiative and autonomy in managing multiple project assignments

It is a strong plus if you have:

  • Familiarity with financial institution processes and standards
  • Experience with controls or resiliency frameworks
  • IT service management certification
  • Proficiency in MS Visio for process flow documentation
  • Previous experience working on technology resilience frameworks

#GETREADY to meet with us!

We would like to meet you. If you are interested please apply and attach your CV in English or Polish, including a statement that you agree to our processing and storing of your personal data. You can always also apply by sending us an email at [email protected].

Internal number #6217

ITDS

ITDS

200
We are not looking for employees, we are looking for personalities   ITDS is a consultancy for financial service providers and we’ve served renowned Dutch and Polish insurers, banks and pension funds since 1998. We combine the experience we’ve accumulated with our in-depth knowledge of technology, legislation, and digital marketing. Because that’s where you’ll find the cutting-edge solutions that will make all the difference.                                                     OUR VALUES                           Work assumes value if it’s done with heart and soul                                               WE DARE TO LOOK BEYOND

The happy medium? Boring! We look further and take a different turning. From our position of independence, we can see that little bit further. We share every opportunity, even if it might seem too early to do so. After all, change begins with vision.

                                        OUR DRIVE WILL INSPIRE YOU

Everything could be better. Always. Faster. Smarter. And more fun too. And we’ll take you with us. Show you different ways of doing things. Our people bring energy and a fresh outlook to the party. And when we’ve gone, they stay.

                                           WE ALWAYS KNOW MORE

We ensure that we know everything there is to be known in our field - as well as its periphery. Then we link that knowledge to concrete opportunities. You can only claim thought leadership if you can prove you have it.

                                           WE ASPIRE TO THE BEST

Whatever we do we aim to excel. Because you deserve it. And because ordinary is so boring. We see the success of your project as our personal responsibility. Which is why we only stop when it cannot be improved upon.

                                     IT IS ONLY FINISHED IF IT WORKS

Whatever the problem, we’ll find the solution. With a practical plan, a flexible attitude and our sleeves rolled up, ready to get stuck in. If turning left doesn’t work, we’ll turn right. And as often as it takes to find the best solution.

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