Responsibilities
- Salesforce Administration: Manage user accounts, roles, profiles, and permission sets to ensure proper access and security controls.
- Support & Troubleshooting: Ensure timely and satisfactory resolution of all incoming customer inquiries while staying aligned with business objectives.
- Integration Management: Collaborate with IT to support integrations between Salesforce and other business systems.
- Reporting & Analytics: Create and maintain reports and dashboards to provide actionable insights for stakeholders.
About Arlanis Reply
Arlanis Reply specializes in consulting, planning, developing and integrating Salesforce solutions and services. Arlanis Reply provides market leaders with seamlessly integrated solutions for all customer related processes for sales, marketing and services – from the initial contact to the long-term service business. Arlanis Reply configures all common Salesforce components such as Sales Cloud, Service Cloud, Community Cloud, Marketing Cloud or App Cloud, or adds individual programming with Heroku if required. With Mulesoft, Arlanis Reply provides an integration technology which allows you to develop, build, analyze, manage and monitor APIs and custom point-to-point integrations. In doing so, Arlanis Reply relies on agile project management methods and a project approach optimized for Salesforce introductions, which ensures maximum flexibility.
- MEDICAL CARE
- BENEFITS PLATFORM
- TRAINING OPPORTUNITIES
- LANGUAGE COURSES PLATFORM
- COMPANY EVENTS
- Successfully completed university degree in computer science, engineering, mathematics or comparable courses.
- Understanding of Agile methodologies, including Scrum principles and ability to use Jira would be a plus.
- Strong problem-solving and analytical skills.
- Good understanding Salesforce platform and desire to continue to learn new things in Salesforce.
- Knowledge of Salesforce tools like Flows, Reports, and Dashboards.
- Very good spoken and written English is a must.
- Openness to visit the Katowice office from time to time to collaborate with the team in person.
Packages and extras
- Healthcare package
- Healthcare package for families
- Leisure package
- Language courses
- Conferences
- Trainings
- Books
- Financial bonus
Relocation package
- Open to Ukrainian candidates
- Visa Services
Amenities
- Cold beverages
- Hot beverages
- Lunches
- Integration events
Reply Polska
10000
Develop yourself and the digital future – at Reply!
Reply is made up of a network of highly specialised companies, which support leading industrial groups in defining and developing business models to optimise and integrate processes, applications and devices, using new technology and communication paradigms, such as Artificial Intelligence; Big Data; Cloud Computing; Digital Communication; Internet of Things; Mobile and Social Networking.