- Troubleshooting of incoming issues, support in projects and daily activities in area of Identity and Access Management (IAM)
- Resolving or escalating issues to the appropriate entities using the ticketing system Service NOW (first line of support, global support, 300,000 employees)
- Creating reports, documentation, and instructions.
- We are looking for students in fields such as Computer Science, Statistics, Mathematics, or related disciplines in the area of exact sciences
- Analytical skills, including the ability to collect, analyze, and draw conclusions from delivered data
- Understanding of Identity, Identity Governance, and the ability to identify problems, as well as a willingness to seek solutions
- Willingness in learning of scripting/automation (Powershell, VBS)
- Understanding of basic IT concepts as well as business needs. A desire to develop interests related to this area in the future
- Familiarity with data analysis tools and platforms such as Microsoft Excel, Teams.
- Proficiency in English at a minimum B2 level—enabling you to confidently present analysis findings in English to other team members and stakeholders within the company
- Ability to work in a team
- Communication, interpersonal skills, and professionalism
- Punctuality, independence, analytical skills, problem solving mindset
- Laptop
- Additional monitor
- Headphones
- Personal container
- Windows
Packages and extras
- Healthcare package
- Conferences
- Trainings
- Financial bonus
Amenities
- Car parking
- Cold beverages
- Hot beverages
- Fruits
- Integration events
We are a company focused on providing IT services for the Fresenius Group - one of the world’s largest leaders that operates in the medical services sector, offering products and services in the field of dialysis, hospital and outpatient treatment. Every day, Fresenius Digital Technology employees in many locations around the world support IT processes and projects in the healthcare and pharmaceutical sector. We provide efficient and modern IT solutions for over 190,000 employees of the Fresenius Group around the world and the services we provide contribute to providing quality care to patients globally. We operate in an extremely delicate sphere that is human life and health, which is why the professional knowledge of our colleagues allows us to maintain high standards of provided IT services.
The company in Poland is located in the very center of Wroclaw.