Responsibilities:

  • Act as the primary bridge between business stakeholders and technical teams, translating business needs into actionable requirements.
  • Elicit, analyze, and prioritize business and system requirements through client collaboration, workshops, and stakeholder interviews.
  • Develop clear documentation including user stories, use cases, and detailed functional specifications to guide development.
  • Partner with cross-functional teams to ensure solutions align with user needs, business goals, and technical feasibility.
  • Support project planning by contributing to scope definition, timelines, and deliverables.
  • Ensure requirements are testable, traceable, and consistently reviewed throughout the project lifecycle.
  • Adapt across the project lifecycle, leveraging T-shaped skills to contribute flexibly to delivery, quality assurance, and continuous improvement.

Benefits:

  • MEDICAL CARE
  • BENEFITS PLATFORM
  • TRAINING OPPORTUNITIES
  • LANGUAGE COURSES PLATFORM
  • COMPANY EVENTS
  • Motivizer Benefits Platform to choose and manage all your benefits in one place. You receive a budget (550 PLN monthly). You can choose a medical care package, meal tickets, sports cards (we have Multisport and on preferential terms, we have membership cards to one of the most popular Gyms), cinema tickets, shop vouchers, discounts and many more.
  • Language Courses – you'll have access to a multi-language learning platform enabling you to practice your language skills and learn new ones!
  • Regular and systematic further training opportunities - both internally and from external providers. We support your ongoing learning and development.
  • Cooperation within an internal community is our everyday reality. We have networking events, coding challenges, and company parties for different occasions.

Qualifications:

  • Strong English communication skills - both casual and professional - as English is our primary working language across our multicultural, multinational teams. German language is a plus.
  • A T-shaped skill set, supported by a university degree in Computer Science, Business Administration, or an equivalent combination of education and experience.
  • Proven experience as a Business Analyst or Requirements Engineer, preferably in agile environments.
  • A proactive, solution-oriented mindset with a passion for continuous improvement and delivering value.
  • Excellent communication and interpersonal skills, with the ability to bridge the gap between technical and non-technical stakeholders.
  • Comfortable with ambiguity, last-minute changes, and the dynamic nature of project work.
  • Willingness to regularly visit our Katowice office.

About Riverland Reply

Riverland Reply is the Reply group company specialized in consulting end-to-end customer-oriented solutions and strategies. The company combines in-depth knowledge of digital Customer Experience with the full potential of cloud native technologies. This expertise allows Riverland Reply to remove the barriers between a product-based technology and a full custom implementation. Knowing that Customer Experience (CX) in the digital area must be highly flexible to be adapted to different industries and markets. Riverland Reply advises his clients in how to approach the main CX, identity and access management challenges. The strong partnership and close collaboration with their partners Oracle and ForgeRock make Riverland Reply the experts of related CX products, identity and access management solutions.

 Develop yourself and the digital future – at Reply!

Reply is made up of a network of highly specialised companies, which support leading industrial groups in defining and developing business models to optimise and integrate processes, applications and devices, using new technology and communication paradigms, such as Artificial Intelligence; Big Data; Cloud Computing; Digital Communication; Internet of Things; Mobile and Social Networking.