At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
Staff UX Designer Why We Have This Role- As a Staff UX Designer, you'll play a key role in pushing the boundaries of enterprise design, driving creativity and innovation that directly influences our product roadmap and enhances customer satisfaction.
- You'll be responsible for envisioning cohesive and engaging user experiences across various platforms, ensuring a seamless and intuitive interaction that aligns with our customers’ goals.
- Joining our passionate team in Kraków means collaborating closely with leaders and stakeholders, where your insights and expertise will be valued and actively sought after in shaping design strategies.
- Your work will directly impact our customers’ success, enabling you to create user-centered designs that not only meet business objectives but also foster a deeper connection with our users.
- Develop a long-term UX design strategy that anticipates user needs and industry trends over the next 1-2 years, fostering innovative and sustainable solutions.
- Actively engage with users to gather insights and feedback, using this information to identify UX issues and opportunities for improvement that enhance overall user satisfaction.
- Facilitate cross-departmental collaboration with software development, product management, and marketing teams to ensure cohesive and aligned product experiences that resonate with users.
- Create seamless, intuitive user interfaces that maintain consistency and functionality across various platforms, including desktop, mobile, and emerging technologies such as voice interfaces.
- Anticipate potential UX challenges and proactively propose solutions to address these issues, converting user feedback and data insights into actionable design improvements.
- Stay updated with the latest UX design trends, tools, and methodologies through workshops, online courses, and industry conferences, allowing for the integration of novel approaches into your work.
- Seek mentorship from senior designers and engage in peer collaboration to exchange ideas, receive constructive feedback, and enhance your design skills and strategic thinking.
- Actively participate in projects across different teams, such as product management and engineering, to gain a deeper understanding of the entire product development lifecycle and broaden your skillset.
- Embrace opportunities to lead user research and testing initiatives, deepening your ability to translate user insights into compelling designs while refining your expertise in user-centered design principles.
- Partner with your Engineering and Product leads on a product roadmap that pushes the boundaries of what it means to be the market leading Experience Company.
- Build high fidelity wireframes of a multi-variant workflow that inspires users in a research study in how it simplifies the customer journey.
- Attend a UX team critique - inform and support the work that is being presented by your team members and help inspire junior members of the team.
- Translate data from a usability study and translate it into concrete user interface design improvements and get them prioritized into sprint planning so customers see an immediate impact.
- Elevate the product by incorporating cutting-edge interaction design practices and contemporary user experience trends, setting a high benchmark for solution design.
- In this role, you will play a crucial role supporting mobile app experience programs deployed by world-class brands. You will use your expertise in web design and development to create user interfaces and features that seamlessly integrate into their mobile apps and provide a unified user experience across all platforms.
- At least 8 years of experience as an information architect, product or user experience or interaction designer.
- Have shipped and maintained multiple products and features with an online portfolio that showcases this work and your process.
- Ability to work cross functionally and influence stakeholders with excellent written and verbal communication skills.
- Knowledge of web accessibility principles and experience in building for accessibility.
- Proficiency in a variety of design tools such as Figma, Sketch, or equivalent.
- Nice to have - Bachelor's degree in design, human-computer interaction (HCI), or related fields such as Graphic Design, Industrial Design, Visual Arts, or Computer Science.
- Our team comprises UX Designers, UX Researchers, Design System experts, Content Strategists, and Data Scientists, all dedicated to creating seamless and impactful customer experiences.
- We are committed to crafting end-to-end designs that not only meet but exceed the expectations of our global customer base, impacting millions of users worldwide.
- Our collective work and vision are instrumental in establishing Qualtrics as the leading Experience Management company, setting the standard for excellence in the industry.
- We thrive in a collaborative atmosphere that encourages idea-sharing and innovation, empowering every team member to contribute to designing exceptional user experiences.
- Annual Leave: 20 or 26 annual leave days per annum plus an additional day for each year of service (to a max of 5).
- Private Medical Insurance- Luxmed health & dental cover for you and your dependants.
- Commuter Assistance- Up to the value of 80 PLN net a month for public transport.
- Savings Plan- Two company saving plans provided by Nationale Nederlanden: Employee Capital Plan (PPK) & Employee Saving Plan (PPO),
- QED PROGRAM- Qualtrics Engineer Development (QED) program: support, engineering learning activities up to 10% of engineering work time each quarter.
- Wellness- Up to the value of 800PLN gross per quarter can be reimbursed for a variety of wellness activities via our dedicated platform Forma,
- A choice of Multispot cards available.
- Our employee assistance program with Unum provides counselling and wellbeing support to all employees
- Experience bonus- 7000 PLN gross per annum. Qualtrics experience bonus is a program designed to provide experiences to our employees they might not otherwise have.
- Group Life & Income Protection Insurance
- Glasses/Contact lenses Reimbursement
- Free breakfasts, lunches, snacks, and drinks for everyone in the office
- Tax-deductible expenses (up to 50% depending on role)
