Revenue Operations System Administrator

As a Revenue Operations Systems Administrator you will build a deep understanding of how Beekeeper uses Salesforce and other related systems to drive efficiencies in our revenue team’s performance. You will be the first point of contact for the sales organisation and will manage day-to-day queries. You will use your admin skills to identify and implement improvements. You will support the revenue operations team with testing and document processes in various systems. In a nutshell, you will be an integral part of the revenue  operations team and will help us take our revenue technology stack to the next level.

You will work in a dynamic environment with many interesting projects and a wide range of internal stakeholders, often to challenging deadlines. You are proactive, energised by challenge, willing to try new things and you learn fast from both successes and failures. You are a  critical thinker, open and collaborative and able to build strong partnerships internally and externally to achieve the best results.

This role will require working adjusted hours, 11:00 CET - 19:00 CET Monday-Thursday to have more coverage for our teams in the US time zones, and will need to be available during critical times of the quarter to support closing deals in the US time zones. Fridays will be normal working hours. 

• Reporting to:  Morgan Smith, Head of RevOps North America 
• Preferred Hiring Location: Krakow

Your Responsibilities

• Manage the day-to-day technical and data queries via Cases in SFDC 
• Support all technology in the RevOps tech stack 
• Work closely with the senior administrator on testing/QA of updates to SFDC, including documentation on QA pass/fail details. 
• Updating and maintaining SFDC Flows for required automation 
• Supporting new hires with related technology during onboarding 
• Supporting PandaDoc document creation and execution of contracts 
• Troubleshoot and resolve bugs
• Help with the implementation of new processes and improvements
• Manage data clean-up projects and activities
• Reviewing usage of specific technology for ROI and adoption metrics 

What we look for in you

• 3-5 years of experience
• 1-2 year supporting revenue teams 
• 1 year of experience with Salesforce administration and / or Salesforce Admin Certification 
• Experience with Salesforce Lightning
• Experience with SaaS industry technology, including: Pandadoc/DocuSign, Cloudingo/Ringlead, HubSpot, Calendly/ChiliPiper, Outreach/SalesLoft, ZoomInfo, JIRA 
• Strong communication skills and customer service mentality
• Proactiveness in solving issues or identifying potential issues 
• Organizational skills to manage daily support cases and QA responsibilities 
• Exceptional team player and collaborator who can deliver on the needs of multiple internal stakeholders 
• Enthusiasm to learn and grow in the Salesforce career path
• Proficiency in Google Suite, including expertise in GSheets 
• Professional level proficiency in English 

Bonus Points

• Salesforce Admin Certification 
• Salesforce Advanced Admin Certification 
• SaaS experience 
• Professional level proficiency in German

What we offer

• Competitive salary
• Phone & Home Internet costs reimbursement up to 80 PLN/month
• Private health care package 
• Multisport Benefit card 
• Creative Allowance – paid as 1000 PLN gross/month
• Home office set-up reimbursement up to 1000 PLN
• Personal Learning & Development Budget of 1500 USD/year 
• Sabbatical Program – 1 month paid leave at 3, 6, 10 year tenure
• 26 days of annual leave/year
• 2 Mental Health days off per year
• Laptop for work purposes
• Hybrid working model

Who we are

Beekeeper believes in the potential of every single employee. That’s why we’ve built the essential platform for frontline workers. We help organisations digitally enable their frontline, to boost productivity, quality and safety, and be more agile.