- Salary up to 120 PLN/hour net + VAT (B2B)
- Additional benefits package (medical healthcare, sports membership, etc.)
- Long-term cooperation
- Flexible working hours
- Minimum of 1 year in a detailed oriented environment (Required)
- Minimum of 1 year Customer Service experience (Required)
- Order Management experience (Preferred)
- SalesForce.com (or alternative CRM platform) (Preferred)
Responsibilities
- Accurately and efficiently organize and input customer transactions in company CRM system (Salesforce.com)
- Input and process returns/exchanges in company CRM system
- Ensure quality of completed orders by resolving any issues or discrepancies
- Reconcile incoming orders against quotes, contracts, and existing assets
- Ensure proper revenue recognition, invoicing, and order booking
- Resolve a queue of transactional cases in an accurate, timely, and customer centric manner
- Ensure orders are fulfilled and delivered within the required timeframe as defined by leadership
- Support Company efforts to achieve retention and revenue targets
- Other duties and special projects as assigned
Devire
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Jesteśmy Devire – firmą rekrutacyjną, której celem jest łączenie świetnych ludzi ze świetnymi pracodawcami.
Niezależnie czy rozglądasz się za nową pracą na stałe czy projektem w formie współpracy B2B – możesz polegać na naszym wsparciu na każdym kroku.
Współpracujemy z pracodawcami z terenu całej Polski i realizujemy rekrutacje we wszystkich kluczowych obszarach technologicznych.