Position: Technical Solutions Engineer Job Description:
The engineer in this position will support the internal product department and business partners in technical support for IT products.
Main tasks will include:
- Technical support for the Arrow ECS product department in promoting solutions for which the engineer is responsible on the market
- Assisting business partners in selecting solutions appropriate for the end-customer needs through consultation via email/phone/remote meetings and at the Client's premises
- Disseminating knowledge about products and technologies among business partners and end-customers, most often through webinars, workshops, or conferences
- Technical support for business partners in conducting solution tests (POC) and implementations at end-customers
- Continuous updating of knowledge regarding solutions and technologies offered
- Participation in technical training and certification to confirm acquired knowledge
- Cooperation with technical engineers of the solution manufacturer
Skills and experience sought:
- Higher technical education, preferably in IT
- Knowledge of backup technologies and their storage locations
- Communicative knowledge of English enabling understanding of technical documentation, participation in training, and ongoing communication with foreign suppliers
- Knowledge and experience confirmed by certification in one of the data protection solutions from Dell EMC/Veritas/Veeam/CommVault will be an additional asset
- Category "B" driving license
In return, we offer:
- Development in learning new technologies within the Arrow ECS company portfolio offered by leading global suppliers.
- Interesting work allowing for personal development in comfortable conditions, in an experienced and friendly team (as well as participation in training in Poland and abroad).
- High degree of autonomy.
- Clear and fair remuneration principles - a clear bonus system and additional rewards.
- Additional medical care and recreational activities for the employee and their family.
