NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.
Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.
Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.
Intune DevOps SpecialistLocation: Amsterdam, The Netherlands
Job Overview
Intune DevOps Specialist is responsible for advanced troubleshooting, resolving critical technical issues, and ensuring the stability and performance of IT systems. This role acts as an escalation point for Level 2 support and collaborates with cross-functional teams to optimize and maintain infrastructure and applications.
Key Responsibilities:
1. Incident and Problem Management: * Analyze and resolve complex system issues promptly. * Conduct root cause analysis (RCA) for recurring problems and recommend solutions.
2. Infrastructure and Application Support: * Provide advanced support for servers, networks, databases, and applications. * Monitor system performance and implement optimization strategies. * Manage and troubleshoot cloud services, virtualization platforms, and storage solutions.
3. System Maintenance and Upgrades: * Plan and execute system upgrades, patches, and security updates. * Ensure compliance with company policies and industry regulations. * Create and update system documentation and runbooks.
4. Automation and Scripting: * Develop scripts and tools to automate routine tasks and improve efficiency. * Implement Infrastructure as Code (IaC) solutions for configuration management.
5. Collaboration and Communication: * Work closely with security and architecture teams to align operations with business goals. * Provide mentorship and technical guidance to Level 1, Level 2 and Level 3 support teams.
6. Intune/Azure Administration: * Configure and manage Microsoft Intune for endpoint device management, including mobile devices, and desktops. * Enforce device compliance policies, application deployment, and security baselines. * Troubleshoot and resolve issues related to device enrollment, configuration, and updates. * Maintain and update software distribution and application lifecycle management.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- 5+ years of experience in IT operations or a related role.
Strong expertise in:
- Operating systems (Windows/Linux).
- Intune/Azure Administration.
- Knowledge in scripting languages is a plus (e.g., Python, PowerShell, Bash).
Key Skills:
- Analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Ability to work independently and handle high-pressure situations.
- Strong organizational and time-management skills.
