Commitment: Employee: Full Time
Location: Warsaw - Poland
Work type: hybrid
Join our international Infrastructure Operations team in Poland as Linux Infrastructure Engineer!
You'll act as a member of a third level expert technical operations team, to support our point of arrival products ensuring long term stability for our customers. You'll also support the organization with technical expertise in prioritized projects and you'll collaborate across the organisation with second-line support, development, infrastructure, cloud, network teams and the incident managers.
Responsibilities:
- Build broad and deep knowledge of our strategic cloud platforms.
- Review of the functions (monitoring / supervision) of services / processes in the production environment and updating of documents.
- Preparation and delivery of data as well as creation and maintenance of relevant documents and documentation.
- Proactive monitoring of health and trends of services and components.
- Provide technical expertise to support and resolve major incidents.
- Follow up root cause and how to prevent incidents from reoccurring.
- Analysis of trends and risks as well as preparation of forecasts and changes in requirements, taking into account the required effort and costs.
- Technical support expertise of various projects across all environments, be a 3rd level 24/7 support team.
- Coordination and communication with service providers as well as with internal customers.
Requirements:
- 2 - 5 years of professional experience in IT operations and good knowledge of various systems (Windows, Linux), techniques and basic knowledge in some programming language.
- Wizard level on trouble-shooting incidents in large and complex environments.
- Understand the fundamentals of Git/Dev/SecOp, build pipelines, Kubernetes, Docker, cloud, infrastructure as code.
- Familiar with tools in the tool-box: Linux shell, Ansible, Bash, Git, Selenium, Splunk APM and synthetics.
- Excellent communication and writing skills.
- Experience of monitoring external services/applications, SOAP requests/REST API’s.
- Understanding the fundamentals of databases MySQL, PostgreSQL, MongoDB, Cassandra.
- Knowledge of Nginx, Apache, Tomcat, JBoss.
- Knowledge to trouble shoot TCP and TLS connections.
- Proficiency in Microsoft Office Suite skills.
- Show an ownership mindset in everything you do. Be a problem solver, be curious and be inspired to take action. Be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
- Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.
- Where applicable, fluency in English and languages relevant to the working market.