Systems Integration Specialist

• Develop and optimize systems workflows, processes, integrations to streamline business operations (CRM, telephony systems, other systems);
• Automation of processes and data bases management;
• Coordinate and support integrations between the CRM and third-party systems, including telephony and marketing automation tools;
• Act as a mediator between internal teams and external vendors to coordinate technical projects and integrations;
• Maintain up-to-date and reliable system information;

• Modern and comfortable office in Wroclaw in the Business Garden; 
• The office works schedule 9:00 - 18:00 on weekdays;
• Paid vacation, sick days, public holidays and birthday day off; 
• Budget for training;
• Multisport and Luxmed; 
• English courses.

• Background of 2+ years in a related field;
• Proven experience in implementation or integration of the CRM system in your previous position;
• Utilization of AI tools for workflows and processes automation;
• Knowledge of network management, including LAN/WAN, VPN configurations;
• Experience with telephony platforms (VoIP, PBX) and their connection to business software;
• Understanding of APIs, middleware solutions, and automation technologies;
• Process Analysis and Improvement: Ability to map, assess, and enhance business and technical workflows for greater efficiency and effectiveness;
• Cybersecurity: Awareness of IT security standards and their application.

It will be a great advantage if you have the following skills and knowledge:

• Coding or scripting skills (e.g., SQL, Python, Unix/Linux Shell) for automation and problem-solving is a plus
• Experience with creating (customizing) dashboards, reports, and analytics to support business decision-making depending on business needs.