CaptivateIQ is the leading Sales Performance Management solution, recognized by Forrester and G2, and trusted by customers including Affirm, Gong, and Figma. With solutions for Sales Planning and Incentives, we help revenue teams automate processes, hit revenue targets, and adapt with business change, ultimately driving efficient growth. It's time to rethink ROI - your return on incentives - with CaptivateIQ.
With backing from Sequoia, Accel, ICONIQ, Sapphire Ventures, and other leading investors, CaptivateIQ is on a mission to enable every company to improve their return on incentives and sales planning.
Come and see why Glassdoor and Comparably have recognized CaptivateIQ as a best place to work!
About the Role
Join CaptivateIQ’s Integration Solutions team as a Data Architect focused on building and supporting integrations between our platform and critical external systems. This is a customer-facing role centered on implementation, not core product or platform engineering. This position is ideal for someone who enjoys translating technical capabilities into practical solutions for real business problems. You'll work closely with clients and cross-functional teams to design, implement, and support scalable integration solutions. Ideal for someone who enjoys problem-solving, automation, and contributing to a growing, fast-paced services team.
Responsibilities
- Lead end-to-end implementation of advanced integrations, including scoping, buildout, and post-launch support
- Serve as a subject matter expert for integration escalations from Support, CS, and other CX teams
- Partner with Sales, Presales, Product, and Engineering on discovery, scoping, and continuous improvement
- Troubleshoot SSO, SCIM, and system-based integrations directly with customers
- Set up automations and native connectors as needed
- Contribute to documentation, knowledge-sharing, and scalable best practices
- Stay current with product changes, enhance internal tooling, and continuously improve delivery
- Script and automate manual workflows to drive repeatability and efficiency
Requirements
- 4+ years of hands-on integration experience, including design, implementation, support, or related technical work
- Strong SQL skills for writing efficient queries and managing table lifecycles
- Familiarity with REST APIs (auth, pagination, error handling, data integration)
- Experience with semi-structured data formats such as JSON and CSV
- Basic scripting ability in Python or JavaScript for automation and workflow support
- Clear, confident communicator able to explain technical concepts to diverse audiences
- Proactive, adaptable team player with a solution-oriented mindset and strong ownership
Nice to Have
- 1-2 years of experience in a customer-facing technical role (e.g., implementation, solutions engineering, professional services)
- Experience with ETL/ELT tools (e.g., Talend, Airbyte)
- Exposure to iPaaS platforms (e.g., Workato, Boomi)
- Familiarity with SSO, SCIM, and systems like Salesforce, NetSuite, Workday
