Purpose: Fulfill regulatory necessities to adhere to EBA Outsourcing Guidelines for SSBI IT contracts, which require oversight in adherence to EBA outsourcing guidelines (Service Review, KRI Monitoring, etc.).
Job Description: The IT Outsourcing Business Analyst will support the IT Outsourcing Controlling & Oversight function, ensuring that outsourced IT services provided to the bank by both group-internal and external vendors are appropriately overseen. The scope includes all IT outsourcing activities across all branches in Europe.
Key Responsibilities:
- Ensure compliance with EBA Outsourcing Guidelines for SSBI IT contracts.
- Support the assessment of the impact of IT Outsourcing activities, including associated risks, while taking relevant regulations into account (e.g., MaRisk, BAIT).
- Determine and implement additions and changes to the IT Outsourcing methodology in response to new regulatory requirements (e.g., DORA).
- Support the design, documentation, and implementation of further improvements to IT Outsourcing processes, leveraging existing internal control mechanisms, systems, and best practice methodologies.
- Maintain and enhance appropriate IT Outsourcing governance controls, including reporting, service reviews, and escalations.
- Maintain appropriate documentation, including risk assessments, inventories, reporting, and policies/procedures.
- Bachelor’s Degree or equivalent in a technical discipline and/or demonstrable experience within a similar technology role.
- 8+ years of relevant Financial Services experience with a good understanding of current Outsourcing Banking Regulations and IT Governance principles.
- Good understanding of associated processes and tools such as Procurement, Information Security, Service Review, SLAs/KPIs/KRIs.
- Proficiency in Microsoft Office applications (Word, Excel, Access, PowerPoint).
- Proficiency in English
Experience:
- Excellent communication, interpersonal, organizational and writing skills.
- Proven ability to collaborate and drive execution at all levels within the organization in a regionally diverse environment.
- Good networking abilities locally, across other European legal entities, and at the group level.
- Ability to influence senior management through both personal interactions and the creation and delivery of presentations.
- Ability to solve problems, develop alternative approaches to problems, and resolve conflicts.
Required Attributes:
- Teamwork and collaboration-oriented with very good interpersonal and organizational skills.
- Ability to exercise sound judgment as well as to ensure accuracy and quality.
- Tenacious self-starter with a keen sense of accountability, ownership, commitment to work, and passion for delivering results.
