HedgeServ is a leading global fund administrator with over $450 billion in assets under administration. We optimize client experience using proprietary technology, robotic process automation, and machine learning. HedgeServ fosters an entrepreneurial and innovative environment, providing customizable solutions for risk, portfolio management, middle office, investor relations, accounting, regulatory, compliance, and tax services. With over 1,500 professionals globally, HedgeServ has received numerous accolades, including Top Overall Administrator and #1 rankings for Fund Accounting, Reporting Technology, Client Service, Investor Services, Alternative Fund Expertise, and Regulatory Expertise.
HedgeServ is a progressive company with evolving work arrangements, including remote and hybrid options, and offers robust career development frameworks and clear learning paths. Employees benefit from comprehensive health and well-being benefits. HedgeServ was recognized as a Next Gen employer by RippleMatch in 2022 and operates 13 offices worldwide.
Job Description
The HedgeServ Investor Services department has a global presence with operations in the Cayman Islands, Ireland, Poland, and the USA. Due to continued growth, we are expanding our operations in Poland. The team services private equity, hedge funds, and hybrid structures, utilizing proprietary technology to deliver industry-leading service to clients and investors. We introduce new technology solutions to meet industry demands and support unique client structures.
An Investor Services Administrator (“IS Administrator”) supports the Investor Services Supervisor and Manager in delivering efficient and high-quality service to clients and their investors.
Key Responsibilities:
- Receive and process investor transaction documents (e.g., subscriptions) according to fund documentation.
- Maintain and distribute capital activity reports periodically.
- Complete and maintain AML requirements for all investor transactions.
- Provide money movement notifications and prepare wire instructions for investor activity.
- Serve as the daily client operational contact for investor servicing and maintain good client relationships.
- Display excellent organizational skills to meet SLA deadlines and adhere to procedures.
- Mentor junior staff and provide training under supervision.
- Develop knowledge of allocations and performance calculations.
- Undertake projects and ad-hoc tasks as required.
- Demonstrate team player qualities within the investor services team.
Our Requirements:
- Completed bachelor’s degree in business, accounting, or finance.
- Minimum of 1 year of experience in the finance field.
- Fluent English skills (minimum B2).
- Good Excel skills.
- Strong analytical and problem-solving skills.
- Strong attention to detail and organizational skills.
- Ability to work under pressure and meet tight deadlines.
- Flexibility to work effectively both independently and within a team.
- Strong interpersonal skills.
- Ability to positively influence team morale.
- Take ownership of designated tasks.
What We Offer:
- Premium Health Insurance
- Life Insurance
- Sports Club Membership
- My Benefit – Cafeteria System
- Competitive Salary
- Active Sports and Social Committee
- Professional environment with great development opportunities
- Training and development in various areas to ensure continuous skill progression
- Tuition policy with study leave and generous payment of related fees
