Business Unit Manager

Role and Responsibilities

• The Business Unit Manager will be responsible for building and heading a Reply Polska business unit in Katowice, Poland. Key responsibilities include:
• General management, budget, and personnel planning.
• Stakeholder management with Reply internal clients.
• Active participation in recruitment and sourcing processes, including interviewing and decision-making.
• People management and mentoring for a team of over 20 individuals.
• Supervising and managing project delivery, ensuring teams meet KPIs against the business plan and that software development projects are delivered on time, within budget, and to quality standards.
• Working in an agile mode within an innovative and international team, with a high degree of creativity.

Reply is a network of highly specialized companies that support leading industrial groups in defining and developing business models to optimize and integrate processes, applications, and devices, using new technology and communication paradigms such as Artificial Intelligence, Big Data, Cloud Computing, Digital Communication, Internet of Things, Mobile, and Social Networking.

• Medical Care: Access to a comprehensive medical care package.
• Benefits Platform: Utilize the Motivizer Benefits Platform to manage your benefits, including a monthly budget of 550 PLN for choices such as medical care, meal tickets, sports cards (Multisport and discounted gym memberships), cinema tickets, shop vouchers, and more.
• Language Courses: Access to a multi-language learning platform to practice and learn new languages.
• Training Opportunities: Regular and systematic further training opportunities, both internal and external, to support ongoing learning and development.
• Company Events: Participation in networking events, coding challenges, and company parties to foster cooperation within the internal community.

Qualifications

• Successfully completed studies in computer science, mathematics, physics, or a comparable technical course of study.
• Relevant professional experience in a position with personnel responsibility.
• Strong experience in coordinating, leading, and scheduling teams, with excellent people management skills and the ability to motivate team members.
• Experience in IT Service Management, ITIL, and managed services or SLA-driven service delivery projects.
• Ability to meet customer expectations while challenging employees, demonstrating pragmatic, solution-oriented thinking under pressure.
• Very good communication skills in English and Polish.
• Basic German language skills are an advantage.
• Willingness to travel occasionally.