About UserTesting
We’re UserTesting, a leader in experience research and insights. We believe the path to human understanding and great experiences starts with a shared understanding—seeing and hearing how another person engages with the world around them and taking in their perspective. Working at UserTesting, you will be empowered to help organizations discover the human side of business–transforming how they work, collaborate, innovate, and bring new products and experiences to market. This is what inspires us, and it’s how we enable companies to connect with their audiences naturally and organically through an experience that is uniquely, and intentionally human.
A trusted company by top brands for 15+ years, UserTesting, recently merged with UserZoom, has over 3,400 customers in 50 countries, including 75 of the Fortune 100 companies. Joining our team means being part of a passionate group focused on transforming how companies learn from and understand their customers. Come join us and help us build the engine for human understanding.
The Team
Our team is supportive, inclusive, and committed to fostering a sense of belonging. We leverage scaled agile practices to ensure transparency, alignment, and continuous improvement across our teams.
Role and Responsibilities
As a Software Engineer, you’ll play a critical role in designing and building scalable, reliable systems. You’ll collaborate closely with a diverse team to create software solutions that are impactful, efficient, and forward-thinking. This role also requires the interpersonal skills to communicate, learn effectively, and contribute meaningfully to our technical evolution.
- Daily analyzing, designing and implementing reliable & scalable Engineering solutions.
- Writing tests to ensure our software is stable and reliable.
- Collaborating with the Team to bring solid software to production.
- Being a critical referent for the architecture under work, able to defend & discuss proposals with managers and teammates.
- Providing technical context and finding key points to boost the best decisions.
- Bringing fresh views on Backend and Software strategies.
- Communicating and documenting solutions, so they can optimally go through building phases.
- Design scalable & maintainable solutions to support our large user base.
- Being an active player while building our software, able to take and/or clarify the most difficult aspects.
- Performing PR reviews for your teammates.
What We Are Looking For
- Strong technical skills and solid conceptual foundations.
- Experience with at least a few of the following: Typescript, Node.js, gRPC, Kafka, Mongo DB, GraphQL.
- Passion for Distributed Software, Cloud solutions, Microservices & Serverless Architectures.
- Eagerness to learn, screen those learnings and apply the best suited for a bounded context.
- Experience in discussing, spiking & benchmarking Engineering solutions.
- Fluent English communication.
- Familiarity with Reactive & Domain Driven Architectures.
- Demonstrated values: teamwork, proactive attitude, accountability, ownership, continuous learning and growth, transparency, empathy, inclusivity.
What We Offer
- Employee Assistance Program (EAP)
- Health Insurance
- Flexible retribution
- Employee Referral Program
- Professional Development Stipend
- Remote work stipend
- Wellness reimbursement
- Volunteer days
