About Glia
Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.
The Work
Some of the Infrastructure Engineer’s responsibilities include:
- Maintaining and updating Glia’s core infrastructure;
- Troubleshooting and resolving infrastructure-related issues;
- Improving our security posture;
- Implementing and managing Infrastructure pipelines;
- Implementing support for telemetry;
- Consulting other teams on infrastructure-related topics;
- Working with third-party vendors and service providers.
Infrastructure Engineers report to the team’s Engineering Manager. The team’s work is driven by business goals, with priorities defined in collaboration with the Director of Engineering. All projects within the team’s space are planned, led, and executed by engineers.
The Team’s Setup
Team Infrastructure has engineers in Estonia, Portugal and Poland. Our processes are optimized for remote collaboration. We work in the Eastern European time zone (EET/EEST).
For this role, we hire in:
- Estonia (hybrid in Tallinn or Tartu);
Our Tech Stack
- Infrastructure: AWS, Kubernetes (AWS EKS), Istio, APISIX
- Persistence: Amazon RDS for PostgreSQL, Apache Druid, Snowflake
- Cache: Amazon ElastiCache for Redis
- Event Streaming: Apache Kafka
- Message Broker: RabbitMQ
- Monitoring: DataDog
- CI/CD: Jenkins
- Infrastructure as Code: Terraform, Ansible
Additionally, engineering teams at Glia use:
- Backend: Elixir and Ruby
- Frontend: JavaScript and ReactJS
- Native mobile SDKs: Java and Swift
- Infrastructure tooling: Golang and Python
Requirements
- Experience in building and maintaining reliable and highly available systems
- Experience in working with cloud infrastructure and running containerized applications
- At home with Linux/Unix tools and ecosystem
- Infrastructure-as-Code enthusiast
- Experience in coding that extends beyond scripting
- Proficiency in written and spoken English
Benefits
- Stock options and Competitive salary
- Professional development support (trainings, courses, conferences, books, etc)
- Access to all the latest tools and equipment you’ll need
- Sports compensation, reimbursement for therapy, counseling sessions
- Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)
- Diversity: 25 countries represented
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