Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
What is The Role
As a Principal Incident Response Analyst at Elastic you are one of the front-line defenders for ensuring we are delivering safe and secure products and services to our customers, users, and fellow Elasticians. You will be responsible for reviewing and responding to alerts across a wide variety of sources that include multiple cloud providers, CI/CD environments, SaaS services, user workstations, and much more. Elastic is distributed globally by design, and we model our response practice around that same concept; enabling domain experts to respond with oversight from the Incident Response team and relying on you to provide oversight and guidance to these experts. You’ll also dive in and provide support in identifying what happened, who did it, when, and where to ensure we’ve accurately secured our environment during and after security events. If doing all of this with the Elastic Stack excites you, then we’d love to talk with you!
What You Will Be Doing
- Review and respond to alerts generated from our Elastic Detection Engine, other monitoring sources as well as user reports
- Provide feedback to the Threat Detection team to improve the quality of detections by identifying false positives, enrichment opportunities, and automated response possibilities
- Conduct analysis on SIEM and/or endpoint logs during complex investigations
- Develop and document innovative approaches to detect, respond to, and eradicate advanced threats and improve overall time to respond
- Identify the root cause of events and collaborate with teams to remediate any identified control gaps or failures
- Oversee and coordinate response activities that span multiple teams and products to ensure comprehensive remediation and sufficient mitigation of any identified gaps in security posture
- Mentor team members across the company, junior and senior, in modern incident response practices
- Work with Incident Response leadership to identify areas for improvement and develop plans to implement those improvements
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
- At least 5 years of experience related to security operations / incident response in a complex, global environment. SaaS and cloud experience is a plus.
- Demonstrated ability to solve complex IT and security problems through log and system analysis (Incident Response, SRE, System Administration). If you’ve done this with the help of the Elastic Stack, even better!
- Demonstrated ability to think innovatively about solving critical security problems.
- Experience coordinating response activities to resolve IT and security-related problems with the right people in a timely manner.
- Strong communication skills, with the ability to make sound decisions with limited information, and embrace challenging the status quo.
