Position:
Security Services Field Success Representative
Job Description:
Arrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently and transform in a dynamic market. Learn more at www.arrow.com.
SECURITY SERVICES FIELD SUCCESS REPRESENTATIVE
What will you be doing at Arrow? * Provide pre-sales technical support and assist sales staff in selling Managed and Advanced Support services for cybersecurity products. * Facilitating the onboarding of new customers by acting as a liaison between the Arrow sales and services delivery teams. * Answer routine technical questions about Managed and Advanced Support services for resellers and Arrow sales representatives. * Act as an internal/external escalation point in case of delivery issues related to Managed and Advanced Support services. * Responsibility is EMEA-wide with an additional focus on a specific list of countries. * This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow.
Location: UK-United Kingdom - Remote Time Type: Full time Job Category: Sales
What is in it for you? * Competitive and attractive employee compensation package * Reliable & trusting work environment * Cooperative team with flat structures and communication * Professional and personal development
What are we looking for? * You possess sound comprehension of prevalent security architectures and solutions (e.g. endpoint protection, email security, web/network protection, zero-trust network access). * You are capable of articulating the primary benefits for the end-user, in addition to the predominant challenges encountered when utilizing these solutions. * Has technical and sales acumen. * Able to work independently with minimal guidance * Acts as an informal resource for colleagues * Identifies and resolves key issues and patterns from partial/conflicting data * Takes a broad perspective to problems and spots new, less obvious solutions * A good level of English proficiency is mandatory. German language proficiency would be a distinct advantage.
