Finance Systems Support Analyst

Finance Systems Support Analyst

Hello, we're IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto.

We are ambitious. Over 340,000 people already use our platforms. We're global with offices in 18 countries and products in 16 regions. We're hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers.

We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth.

General Role description:

The role has responsibility for ensuring that the current Finance Systems environment, from across finance and the business, are suitably maintained and supported. The primary focus will be to support the global Cash Operations Teams using the Cash and Asset Reconciliation tool (AutoRek), as well as administrating a Payments Platform.

Finance Systems is an area which will continue to see significant future change as we adapt and improve our systems to better meet the diverse operational, reporting and analysis demands. The role offers the opportunity to play an important part in the development and support of new and improving systems and will be the initial contact point for our internal customers and stakeholders.

The role will ideally suit a candidate who has a hands-on approach and the ability to apply their knowledge and experience to derive robust system solutions, together with a strong financial process and control mindset.

The ideal candidate should have an inquisitive systems mindset, with the purpose to support an international finance function, and requires excellent communication skills, good attention to detail, broad systems knowledge and an enthusiastic helpful attitude.

Role Responsibilities:

• Ensure smooth running of the finance systems software products included in this role.
• Be a main point of contact for the Cash Operations, Share Dealing Control and Treasury teams and be responsible for maintaining, support and developing the systems and processes required to meet their internal and external reporting requirements.
• Work closely with the Finance Systems team and wider finance to implement and, where required, add to the finance architecture strategy. This includes understanding and considering system and process interdependencies.
• Project manage selected operational deliverables is a full project life cycle (requirement capture, solution design and incorporation into strategy, to final roll out and user sign off).
• Work closely with the wider IT department to ensure UAT testing of all changes to finance software products, including arranging for key staff to test their areas of the software before going live.
• Documenting all finance systems processes and procedures supported
• Be the ‘go to’ contact point for issues arising from the system processes for daily operations, including some out of hours incident management and support.
• Provide training and support for finance system users.
• Maintain external relations with 3rd party Finance Systems support providers and advise on upgrades and improvement options

We try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office -- which we think balances the need to collaborate effectively and connect with each other. When we talk about how we deliver, there are 5 things we want everyone to do to drive high performance, better learning and career satisfaction: * Lead and Inspire: Drives trust, alignment, and enthusiasm * Think Big: Focus on the problems that most impact commercial outcomes * Champion the client: Understand and prioritise client's needs * Deliver at pace: Push for fast, sustainable growth; * Raise the bar: Take ownership, be accountable and share feedback

We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We're committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that's why we encourage applications from people with diverse backgrounds and experiences to join us on this journey. Learn more about our D&I approach here.

The Perks

Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work. * Hybrid working * Home office equipment reimbursement * Annual financial bonus * Private medical cover for you and your family/partner (Medicover) * Multikafeteria system (you can choose a multisport card, vouchers, etc.) * Life insurance (Generali) * Employee-led LGBTQ+, Women’s, Black, and Parents & Carers networks with an annual budget for organizing events & projects that foster an open, diverse, and inclusive culture * Career-focused technical and leadership training in-class and online, incl. unlimited access to LinkedIn Learning platform * Well-being events as well as Employee Assistance Programme * Summer picnic, New Year party and other social events * 3 additional days off a year - 1 to celebrate your Birthday and 2 for voluntary work 😊

Learn more about the Perks here!

What you'll need for this role

• Experience of maintaining and developing finance systems (listed below) and a proven aptitude for finding systematic solutions to problems.
• Experience of database administration
• Attention to detail; taking full ownership of assigned responsibilities; strong team ethos.
• Working in a fast-paced environment meeting regular individual as well as team/ project-based deadlines.
• Experience in working between Finance and IT department and understanding the different objectives each work to meet.

Qualifications

• University degree (in Finance, Accounting, IT, Maths or similar)

Interpersonal Skills

• Analytical and systematic approach to problem solving.
• Ability to work unsupervised, showing initiative in identifying problems and posing solutions.
• Ability to understand business users requirements and apply these to define systems solutions.
• Excellent communication skills, both written and verbal.

Systems Skills:

• MS SQL (querying and database administration) or other relational databases
• Power BI
• Sharepoint
• AutoRek or other Reconciliation tools
• Any Payments Platforms or Treasury Management Systems
• Microsoft Excel
• Microsoft Access
• SNOW, JIRA or other ITSM tools