Account Manager (English-speaking) - On-site – Cloud Solutions GS04
Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you’re looking to grow and be inspired, as a Account Manager in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech.
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.
As an Account Manager on our team, you will:
- Field support tickets
- Triage customer questions on application status, exceptions, and reevaluations
- Rectify credit issuance and billing issues
- Provide program overview and proper routing to Google FTEs regarding field questions
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.
- Full-time 39h/week temporary contract: Rotative shifts between Monday - Sunday, 09:00 - 20:00
- Salary offer: 19 054,52 euros/gross yearly + up to 4 000 in bonus euros/gross yearly and private medical insurance
- Great office location in Barcelona
- Full paid training about the company and the project you will be working on
- Career development program and specialized courses
Concentrix is a great match if you:
- Are proficient or bilingual in English, other languages are a plus
- Have finance background/experience (preferable)
- Are highly empathetic
- Have the ability to deal with objections
- Have excellent time management skills
- Are self-motivated
- Have good communication and listening skills
- Are a team player
- Have logical approach to problem solving
Concentrix
270,000
Concentrix, a global customer experience services and technologies company, providing support to the world’s best brands.
Every day, from more than 40 countries and across 6 continents, our 280 000 employees deliver next generation customer experience and help companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in the following key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector.