CRM Support Trainee
We are seeking a CRM Support Trainee position based in our Poznań Office.
Ready to help build a better future for generations to come?
In an ever-changing, fast paced world, we owe it to ourselves and our future generations to live life responsibly. At ROCKWOOL, we work relentlessly to enrich modern living through our innovative stone wool solutions.
Join us and make a difference!
About Rockpanel
Turn your boldest visions into reality.
Part of the ROCKWOOL Group, Rockpanel releases the natural power of stone to enrich modern living. That’s what we stand for. Collaborating as an innovative and premium supplier in ventilate façade cladding, you will be part of an ambitious team where you will contribute to developing sustainable and innovative solutions that turn the boldest design visions into reality. You will enable our stakeholders to make their design dreams come true while creating safe and sustainable building solutions. A variety of exciting tasks and regular local and global interactions ensure that you will thrive with us. You will contribute with your knowledge to further apply the strengths of our attractive and aesthetic products to modern living.
Your future team
In this role, you will support Sales Excellence by maintaining data quality and the system infrastructure that drives our commercial operations. You will handle user support, contribute to data governance initiatives, and develop reporting capabilities – work that enables data-driven decision making across our sales organization while preparing our systems for future growth.
What you will be doing
Keep Our CRM Running Smoothly
- Support users with system questions and coordinate with IT on technical issues
- Manage user access and onboard new team members
Turn Data Into Insights
- Build and refine CRM reports, progressing to Power BI dashboards as you develop
- Analyze data to spot improvement opportunities
Build Structure for Growth
- Document processes and draft user guides for CRM workflows
- Contribute ideas to improve how we work with data and systems
Who we are
We are the world leader in stone wool solutions. Founded in 1937 in Denmark, we transform volcanic rock into safe, sustainable products that help people and communities thrive. We are a global company with more than 12,000 employees, located in 40+ countries with 51 manufacturing facilities… all focused on one common purpose – to release the natural power of stone to enrich modern living. Sustainability is central to our business strategy. ROCKWOOL was one of the first companies to commit to actively contributing to the United Nations Sustainable Development Goals (SDG’s) framework and are actively committed to 11 SDGs, including SDG 14, Life Below Water. Through our partnership with the One Ocean Foundation and in connection with our sponsorship of the Denmark SailGP team, we will help raise awareness around ocean health challenges in an effort to accelerate solutions to protect it.
Diverse and Inclusive Culture
We want all our people to feel valued, respected, included and heard. We employ 79 different nationalities worldwide and are committed to providing equal opportunities to all employees, promote diversity, and work against all forms of discrimination among ROCKWOOL employees. At ROCKWOOL, you will experience a friendly team environment. Our culture is very important to us. In fact, we refer to our culture as “The ROCKWOOL Way”. This is the foundation in which we operate and is based upon our values of ambition, responsibility, integrity and efficiency.
By joining our team, you become a part of the people-centric work environment of a Danish company. You will gain valuable experience in one of our teams which will be a good start in your professional life.
Moreover, we offer to our interns:
- team building events
- flexible working hours
Also you will work in a modern office full of comfort zones and activity places in Nowy Rynek building, just a walking distance from the railway station and main Poznan universities located in the city center. We have prepared an onboarding programme for you. This will give you the perfect opportunity to learn the process details and connect with the new team – a close-knit group of people who are always ready to help each other out.
It could be a great opportunity to start your professional career with ROCKWOOL!
Currently pursuing a Bachelor's or Master's in Business Administration, Information Management, or related field Genuine interest in systems, sales processes, and working with data Strong Excel skills; Power BI experience is a plus Detail-oriented with a knack for problem-solving Comfortable learning new tools Excellent English communication skill for interacting with internal stakeholders e.g. sales colleagues Independent worker who knows when to ask for help Enjoys solo work but collaborates easily when needed
