About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further! 🤩
We are looking for part-time (min 20h/week) Support Associates to join our Support team in Vilnius!
What you’ll be doing
- Supporting our customers, courier partners and venues via live chat and phone
- Ensuring that the delivery operations run smoothly
- Developing our support function together with the support team, as well as other teams within Wolt
What you’ll get by joining us
- Wolt credits cashback benefit - enjoy home deliveries with Wolt and receive in return a percentage of your total order value as Wolt credits to your own account.
- Employee assistance program - offers practical information and counselling on a variety of topics not just to you, but also to your nearest and dearest, such as a family member.
- Wolt Health insurance after the probation period ends
- Wolt-wide training programs - our very own Wolt programs, role and country-specific trainings and self-service learning resources.
- Team budgets per year - to spend on dinners and activities with your colleagues.
- Coffee and snacks at the office.
The base salary during the probation period is EUR 779. After the probation period, the salary will increase to EUR 925. Probation period - 3 months.
Office location: A. Goštauto g. 12A, LT-01108, Vilnius
Our humble expectations
- You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset.
- You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment.
- You can work in shifts in the mornings, evenings, weekends, and holidays - our support is open seven days a week from 8 AM to 10 PM at our office in A. Goštauto g. 12A, LT-01108, Vilnius
- You are fluent in the Lithuanian language, and you have professional working proficiency in English
