Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.
About the Role
Are you passionate about digital transformation and service excellence? We are looking for an Product Manager to lead the evolution of our One Service platform, supporting thousands of users worldwide. You will play a pivotal role in shaping the future of service execution, working at the intersection of business and technology.
Key Responsibilities
- Product Ownership: Lead the vision and roadmap for our service execution platform.
- Stakeholder Engagement: Act as the main point of contact between business (service centers, field service, sales, coordinators) and digital/DevOps teams.
- Requirements Gathering: Collect, analyze, and prioritize business needs from a diverse, global stakeholder group.
- Solution Definition: Define and drive improvements based on user feedback and business priorities, ensuring the platform supports the full-service execution process.
- Cross-Functional Collaboration: Work closely with business, product owners, solution architects, UX specialists, and DevOps teams.
- Continuous Improvement: Contribute to the evolution of product management methodologies and ways of working.
- User Impact: Manage a platform with 2,000+ users globally, ensuring reliability.
What's in It for You?
- Strategic Impact: Be central to our mission of growing and standardizing the service business.
- Global Scope: Influence and support a worldwide transformation in service operations.
- Collaboration: Work with a cross-functional, international team.
- Competitive Package: Salary and benefits tailored to your location, with bonus potential and comprehensive benefits.
Who You Are
- Business-Oriented: Strong understanding of service business and operations, ideally with previous hands-on experience in a service organization in a global company.
- Analytical & Decisive: Able to evaluate complex business demands and make informed decisions.
- Excellent Communicator: Skilled in stakeholder management, with the ability to explain solutions and decisions clearly.
- Digitally Savvy: Experience with IFS Field Service Management or IFS Cloud is a plus; general digital solution knowledge required.
- Experienced: Product management experience is valued but not essential if you have strong business acumen.
- Fluent in English: Other languages are a plus, but not required.
- Based in Europe: Proximity to a service center is advantageous; willingness to travel up to 20%. If based in Lund - travelling % will be smaller.
