Group Account Support Manager | Global Marketing & Sales
This is a rare and exciting opportunity for an experienced Account Manager to join Hitachi's Global Marketing and Sales (GM&S) team, a high-profile corporate initiative at the very center of the Hitachi Group. You'll be supporting our Group Account Managers to manage stakeholder engagement and ensure continued growth within our major global accounts.
In this role, you’ll be at the heart of driving our sales strategy and operational excellence to fuel real business growth. You’ll assist in crafting targeted initiatives and making sure they’re executed flawlessly, delivering results that truly matter.
A big part of your focus will be fostering collaboration across Hitachi Business Units and shaping a powerful, unified value proposition that aligns with our One Hitachi account plans.
You'll be able to demonstrate in-depth sales and account management experience – specifically, managing multi-million dollar deals through the full sales cycle, from initial engagement to close.
About GM&S
Hitachi is transforming to ensure sustainable growth and profitability in digital and green sectors by establishing a customer-centric business model. Part of this transformation is setting up global account management to better understand customer needs and increase Hitachi's market share.
This transformation is led by GM&S, whose vision is to become our customers’ preferred partner of choice for their most critical challenges by providing impactful, sustainable solutions, delivered by experts spanning the full breadth of Hitachi’s portfolio.
What you'll be doing
- Partnering with Global Account Managers to develop and execute focused account plans that reflect a deep understanding of customer needs.
- Monitoring account performance, identifying constraints, and implementing corrective actions to drive results.
- Collaborating with Hitachi Business Units to strengthen our value proposition through market insights, reference cases, and strategic documentation.
- Building and expanding player maps to understand customer decision-making environments.
- Working cross-functionally with marketing and segment teams to align on joint account activities and share success stories.
- Leading account onboarding workshops that bring the One Hitachi approach to life.
- Supporting program governance through initiative tracking, reporting, and adherence to sales operations processes.
Our team
Since its founding in 1910, Hitachi has supported the development of society and the improvement of people's lives. Throughout the world, Hitachi Group employees exemplify outstanding teamwork that transcends the boundaries of geographical regions and business fields. Together, we share the Hitachi group's identity and put it into practice worldwide.
With a mission to deliver the best experience to employees and customers, you will be joining a global team setting the standard for excellence and innovation in Marketing and Sales (M&S).
In pursuit of sustainable growth and profitability in the digital and green sectors, the Global Marketing & Sales transformation team, established in 2022, seeks to position Hitachi as a trusted partner for its customers.
Our values
We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit:
Wa – Harmony, Trust, Respect Makoto – Sincerity, Fairness, Honesty, Integrity Kaitakusha-Seishin – Pioneering Spirit, Challenge
If, like us, you’re motivated by delivering first class services, thrive in a fast paced and supportive environment and want to help Hitachi drive social innovation, we’d love to hear from you.
What you bring to the team:
- Demonstrable experience in Sales & Account Managemrnt, ideally as an Account Manager, Sales Program Lead, or Sales Support Specialist.
- Strong communication and influencing skills, both internally and externally.
- A sharp eye for detail and the ability to juggle multiple priorities.
- Analytical thinking and a talent for building strong relationships.
- Fluency in English
