Senior Product Marketing Manager, AI
This role sits at the center of product innovation, customer adoption, and storytelling for AI-powered capabilities used by modern digital communities. You will shape how advanced AI features are positioned, understood, and adopted by customers, turning complex technology into clear, practical value. Working in a fully remote and highly collaborative environment, you will influence go-to-market strategy, customer education, and internal alignment across product, growth, and customer-facing teams. Your work will directly impact adoption, trust, and long-term product success. This is a high-visibility, high-impact role with strong ownership from strategy through execution. It is ideal for a product marketer who thrives in fast-growing environments and cares deeply about clarity, craft, and outcomes.
Accountabilities:
- Own end-to-end messaging and positioning for AI-powered capabilities, translating technical functionality into outcome-driven customer value.
- Lead adoption-focused go-to-market strategies for AI feature launches, prioritizing education, activation, and real-world usage over vanity metrics.
- Craft and oversee high-impact AI-related copy across websites, in-product experiences, lifecycle campaigns, sales assets, and launch materials.
- Build scalable customer education resources, including guides, templates, workflows, and best practices that enable confident AI usage.
- Enable sales and customer success teams with clear positioning, FAQs, demos, and training materials to support responsible AI adoption.
- Partner closely with product and engineering teams to stay aligned with roadmap, technical constraints, and customer insights.
- Champion responsible, trustworthy AI messaging that avoids hype and emphasizes transparency, accuracy, and measurable outcomes.