Data Analyst and BI Reporting Specialist

Luxoft
Mid
Online interview
B2B Employment contract
Wrocław

Your tasks

The demand for reporting on contact center activities is growing and expected to grow significantly in the next months. We need extend the reporting capability in this area.

Project description

Organization has a Contact Center Solution in place service various service lines, market segments and corporate functions globally. This platform is based on Genesys COTS software. The project team of 40+ people is distributed across CH, APAC and Poland.

Who we're looking for?

MUST

  • Understanding of complex data models (relational and cube models)
  • Extensive experience in BI reporting using tools such as Microstrategy or Business Objects

NICE TO HAVE

  • Experience with Genesys CC Pulse or Pulse
  • Contact Center domain knowledge

Our company

Luxoft

Gdańsk, Wrocław, Warsaw, Krakow, Zug 13000
Tech skills
  • Java
  • JavaScript
  • .Net

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