ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development

We are currently seeking a Business Intelligence Developer to join our diverse and dynamic team. As a Business Intelligence Developer at ICON, you will play a pivotal role in the design, development, and implementation of business intelligence solutions to empower data-driven decision-making and drive business insights within the healthcare and pharmaceutical industries.

What you will be doing

  • Collaborating with stakeholders to gather requirements and design Tableau & CRM Analytics (Salesforce) data models and visualization solutions.
  • Developing and maintaining ETL (Extract, Transform, Load) and Data Flows (Recipes) processes to ensure data integrity and accessibility.
  • Creating interactive dashboards and reports to present insights and findings to internal and external stakeholders.
  • Utilizing advanced analytics techniques to analyze commercial (Sales) & clinical trial data and identify trends and patterns.
  • Providing support and training to end-users on BI tools and functionalities.

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

  • Various annual leave entitlements
  • A range of health insurance offerings to suit you and your family’s needs.
  • Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
  • Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
  • Life assurance
  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

Your profile

  • Bachelor's degree in computer science, data science, or a related field.
  • Proven experience in business intelligence development, data analysis, or a related role.
  • Proficiency in SQL and experience with data visualization tools such as Tableau, Power BI, or QlikView.
  • Strong analytical and problem-solving skills, with the ability to interpret complex data sets.
  • Excellent communication and teamwork skills, with the ability to collaborate effectively with cross-functional teams.