Global Cloud Solutions Sales Lead

About Concentrix:

Concentrix is the global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, and intelligence-fueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping over 2,000 clients solve their toughest business challenges. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. Delivering outcomes unimagined across every major vertical in 70+ markets.

What the Role Looks Like:

This is a Senior Leader Role for an Industry leader in Cloud computing services. The successful candidate will be expected to:

  • Multi-Site/Geo Engineering Oversight:Oversee operations for multi-site/multi geo engineering teams. This will include monitoring performance, identifying gaps, and supporting/coaching staff and overseeing an environment of continuous professional development to ensure high quality performance.
  • Global Standardization:Drive standardization and global best practices across sites and Geo's globally.
  • Sales Support:Drive & support the Regional teams to meet and exceed all sales quotas, conversion KPIs and deliver exceptional customer experience
  • Leadership Development:Provide strong, dynamic leadership that mentors, develops, and shares best practices with global delivery teams to efficiently and effectively drive performance and profitability.
  • Efficiency Testing:Proactively test and identify opportunities for operational efficiencies and sales improvements across the wider Client teams, leveraging our Engineers to achieve the highest possible ROI for our our client
  • Culture of Improvement:Drive a culture of continuous improvement by participating in and being an active driver of the Sales Industry Collaboration Community, encouraging a high performing virtual team where new ideas and solutions are encouraged, evaluated, quantified and implemented
  • Client Collaboration:Strategically partner with Client Engineer Teams / Leaders to support strategic alignment across Vendor teams aiding Client to deliver their strategic objectives.
  • *Technical Solutions Development: *Develop strategies to resolve technical obstacles. Architect client solutions to meet complex business and technical requirements.
  • Technical Sales Leadership:Lead the technical aspects of the sales cycle, including technical trainings, client presentations, technical bid responses, product and solution briefings, and proof-of concept technical work
  • Problem Solving: Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities. Assess technical challenges to develop and deliver recommendations on integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution
  • *Technical Expertise & Training: *Serve as a technical and subject matter expert to support advanced trainings for team members on moderate to highly complex technical subjects
  • Team Mentorship:Coach and mentor team members and advise managers on creating business and process efficiencies in internal workflows and training materials

Work Arrangement

  • The working hours for this role are M/F from 09:00am till 17:30pm
  • The role is currently fully remote – however this arrangement will always be subject to continued client agreement (remote position)

Location: BGR Sofia - Advance Business Center

  • Inclusive Environment: Enjoy a friendly, multicultural, and multilingual setting that values diversity and inclusion.
  • Career Development: Access comprehensive mentoring, training, and career development programs that support your professional growth.
  • Wellbeing & Social Engagement: Participate in happiness programs and internal social events that foster a sense of community and well-being.
  • Health & Wellness: Benefit from an additional health care package to support your overall health needs.
  • Exclusive Benefits & Discounts: Take advantage of food vouchers, a Multisport card, and other exclusive discounts designed to enhance your lifestyle.
  • Special Time Off: Celebrate your special day with Birthday Time Off and contribute to your community with Volunteer Time Off.

  • Expertise: A proven track record in technical skills and management/leadership experience.
  • Sales Experience: At least 7+ years in Sales Management and 5+ years in a technical role, such as Technical Sales Engineer.
  • Leadership Skills: Ability to significantly influence at all organizational levels with excellent English communication skills.
  • Client Management: Experience managing client relationships with a proactive, positive approach.
  • Dynamic and Independent: High energy level, strong work ethic, independent work capability, and willingness to travel if needed.
  • Educational Background: Bachelor's degree as a minimum requirement.

Technical Skills:

  • *Advanced Technologies: *Your technical experience likely includes expertise with advanced technologies such as Big Data, PaaS, and IaaS. You should have hands-on experience in managing databases and advanced databases, including Map Reduce, Hadoop, Spark, Flume, Hive, Impala, Spark SQL, and BigQuery.
  • Linux & Web Development: You should have an advanced working knowledge of Linux and Web 2.0 development platforms. This includes understanding technologies such as HTTP, Basic/NTLM authentication, cookies/sessions, and XML/XSLT/XHTML/HTML.
  • Development & Integration: Prior success and experience are needed in web application development and integration technologies like REST, SOAP, J2EE, CGI/Java/ASP servlets, and Python.
  • Development Platforms & Solutions: Experience with software development platforms and solutions is essential. This includes knowledge of Java servlets, JavaScript, PHP, ASP, CGI, AJAX, Flash, cookies, and XML.
  • Enterprise Networking Concepts: Familiarity with enterprise networking concepts such as DNS, TCP, Firewalls, Proxy Servers, and DMZ is crucial.
Concentrix

Concentrix

270,000

 Concentrix, a global customer experience services and technologies company, providing support to the world’s best brands.

Every day, from more than 40 countries and across 6 continents, our 280 000 employees deliver next generation customer experience and help companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in the following key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector.