Internship – Business Experience Center Support Intern

·      Preparation and operation of guided tours based on created showroom programs

·      Everyday demo checks to ensure smooth showroom operation (including daily powering on and shutting down of the showroom).

·      Ensure the correct operation of Showroom Infrastructure, Digital Signage software, SmartThings software and central control system

·      Cooperation with Subject Matter Experts, 3rd parties for spotted issues resolution

·      Creation and maintenance of showroom documentation and promotional videos

·      Supporting implementation of new solutions in showroom in cooperation with BEC Project Manager, CoE and Subject Matter Experts

·      Showroom Samples & Asset Management (Inventory/ Audits etc.)

·      Supporting preparation of visits/visitors analysis, preparing reports, and recommending actions when presenting reports to leaders

·      Supporting BEC Project Manager & Subject Matter Expert in planning and developing showroom strategy & innovations

·      Deploy, test and upgrade software so that showroom works on latest SW versions 

·      Showroom Systems & Infrastructure Management and Maintenance

·      Coordinate process of Showroom Systems/infrastructure maintenance checks by Samsung and/or 3rd parties

·      Supporting installation, implementation of new solutions in showroom

·      Team

o  Friendly working atmosphere

o  Opportunity to work on multiple projects

o  Working with the latest technologies on the market

o  Monthly integration budget

·      Benefits

o  Variety of discounts for Samsung products

o  Unlimited free access to Copernicus Science Center for you and your friends

o  Possibility to test new Samsung products

·      Location

o  Office in Warsaw Spire near the metro station

·      Degree in Computer Science, Information Technology, Product Management, or a related field.

·      Excellent fluency in English (both verbal and written) - conducting presentations in English in front of a multinational audience and preparing official technical documentation

·      Effortless communication with different teams, project stakeholders as well as confidence in speaking in front of a larger audience

·      Professional experience in IT product management and understanding of IT processes and services (technical and sales)

·      Ability to influence cross-functional teams, excellent work organization, communication, and management skills,

·      Dynamic person, not afraid of challenges, good team spirit

Passion for technology and continuous improvement of supported products and solutions

Technically oriented. Strong analytical, troubleshooting and problem solving skills

·      Ability to work under pressure to meet deadlines

·      Self-motivated, reliable, independent, and proactive in driving project success

·      Presence at office 5 days a week

Nice to have

·      Experience in working with B2B customers

·      Knowledge of Samsung B2B product portfolio

·      Knowledge of Mobile Device Management systems, mobile technologies (Android, iOS),

·      Knowledge of Digital Signage solutions including databases, Web technologies, cloud solutions (AWS, Azure), REST API, etc.

·      Experience in working with multicultural organizations

·      Knowledge of IoT (Internet of Things) solutions

·      Knowledge of AC solutions, Energy Savings Algorithms (HVAC, VRF)

·       Experience working with Jira