We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
The Concentrix Catalyst team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
Join us and be part of this journey towards greater opportunities and brighter futures.
Key Responsibilities / Impact- Lead end‑to‑end architecture for large-scale Dev platforms
- Engage C‑level and senior IT leadership to align outcomes with business objectives
- Drive architectural decisions, risk mitigation, and long-term optimization
- Establish engineering governance and operational excellence using DevOps practices and automation
- Operates with high autonomy and ownership; trusted advisor to senior technical leaders
- Strong executive communication; translates business strategy into technical architecture
- Recognized for technical depth, judgment, and customer advocacy
Principal Customer Engineer (15+ years) serving as a technical authority and trusted advisor for enterprise and public sector customers with strong DevOps engineering capability with Azure DevOps and GitHub, using automation and engineering practices to standardize, secure, and operationalize mission‑critical platforms.
DevOps Platforms & Practices
- Azure DevOps: Repos, Pipelines (CI/CD), Boards, Artifacts; engineering governance and delivery standardization
- GitHub: GitHub repos, PR workflows, branching strategies; automation with GitHub Actions (where applicable)
- DevOps operating model: release management, environment promotion, policy & approval gates, quality controls, auditability
Scripting & Engineering
- PowerShell: advanced automation for Windows + Azure operations, diagnostics, deployment, and configuration
- C# / .NET: building automation utilities, integration components, and platform tooling (e.g., operational helpers, validation tooling, orchestration extensions)
Infrastructure as Code (DevOps-enabled delivery)
- Standardized deployments through IaC + DevOps practices (ARM/Bicep/Terraform as engagement requires), enabling repeatable rollout and controlled changes
Concentrix
270,000
Concentrix, a global customer experience services and technologies company, providing support to the world’s best brands.
Every day, from more than 40 countries and across 6 continents, our 280 000 employees deliver next generation customer experience and help companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in the following key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector.