ERGO Technology & Services S.A.

How you will get the job done

  • collaborating with the Business Product Owner in a shared responsibility model
  • managing business requirements and advising stakeholders to support the execution of business strategy, using knowledge of market trends and technological innovations
  • developing, customizing, and maintaining core business applications
  • being responsible for the full lifecycle of the product and related services, including defining operational processes, KPIs, service levels, upgrades, and ongoing maintenance
  • planning and aligning the product roadmap with business objectives, in line with target architecture and including technical or security-related enhancements
  • initiating and managing change initiatives or projects, planning and executing product releases, and overseeing formal sign-off processes
  • ensuring the secure and stable operation of the product in the production environment through appropriate testing and monitoring
  • managing the product budget and overseeing third-party service providers, including procurement and vendor relationship management
  • applying standard IT service management processes (e.g., incident, problem, and change management) using internal tools and platforms
  • leading quarterly service review meetings, reporting on service-level agreements, monitoring service quality, and identifying areas for improvement

Let's be healthy – medical package, sports card, and numerous sports sections – these are some of the benefits that help our employees stay in good shape.

Let's be balanced – work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy.

Let's be smart – we organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.

Let's be responsible – each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.

Let's be fun – company-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities – we got it covered!

Let's be diverse – every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!

  • fluency in business English
  • knowledge of SAP SuccessFactors is a must
  • familiarity with asset and investment management processes
  • strong customer orientation and communication skills, including the ability to present complex operational or architectural topics clearly
  • analytical thinking and experience with concept work related to complex IT and application environments
  • general knowledge of IT infrastructure, operations, development, and technical architecture
  • goal-oriented approach and willingness to continuously learn
  • strong planning, organizational, negotiation, and mediation skills

ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, is delivering integrated IT and business services to international markets. Our expertise lies in providing advanced IT services, with a focus on modern, business-driven technology solutions. On the business side, we also support the Group in various end-to-end insurance processes, including finance, operations, and underwriting. With offices in Warsaw and Gdansk, and strong global partnerships, we foster a dynamic, multicultural environment that promotes diversity and international opportunities.