Engineering Manager - Plug and Play

Engineering Manager - Plug and Play

Let's fix hospitality, for good. Hospitality is tough – margins are thin, waste is high, and teams are stretched. But it doesn't have to be this hard. That's why we built Nory.

Our CEO, Conor, knows the pain first-hand. After founding and scaling Mad Egg in Ireland, he got fed up with juggling "market-leading" systems, clunky spreadsheets, and endless printouts. So he set out to build the tool he wished he'd had from day one.

Nory is an all-knowing restaurant management system. It blends real-time data with AI predictive analytics, giving operators control of their margins. From food prep to forecasting, it's operational intelligence that helps restaurants run with consistency, certainty, and profit. The result? Thriving restaurants, better jobs, less waste, healthier margins.

And we're just getting started. Fresh off a Series B led by Kinnevik, we've grown to 100+ people across Ireland, the UK, Spain and New York – and demand is scaling faster than we ever imagined.

The role

We're looking for an Engineering Manager to lead our Plug and Play (Integrations) squad.

Plug and Play is the connective tissue of Nory's platform. It owns all external integrations – POS providers, accounting tools (Xero, QuickBooks), HRIS and EDI – and is the entry point for every piece of data that flows into the platform. If this team's work is unreliable, everything else breaks.

The mandate is expanding fast. US launch means new POS providers. Enterprise customers mean more volume and more edge cases. The strategic direction is towards a self-serve integration marketplace and a public OpenAPI. This is an infrastructure-minded product team operating at the intersection of commercial growth and platform reliability.

You won't just lead delivery. You'll help define how we build – the architectural decisions about configurability, extensibility, and partner self-serve that will shape how Nory scales its integration footprint over the next three years. The best candidates have made those decisions before, can articulate the commercial logic behind them, and know how to work with product to get the investment prioritised.

This is primarily a leadership role focused on enabling team success. Your performance will be measured by the outcomes your team delivers: platform reliability, partner onboarding speed, integration quality, and the growth of the engineers you support.

What you'll be doing

• Lead a cross-functional engineering squad, setting direction, enabling delivery, and ensuring the team ships reliable integrations that power Nory's platform and partner ecosystem.
• Own team outcomes, ensuring your squad consistently delivers impactful work while maintaining strong engineering standards.
• Shape integration platform strategy, partnering with Product and commercial teams to make architectural decisions that balance extensibility, reliability, and delivery speed – including when to build configurable infrastructure versus bespoke connections.
• Drive partner and customer outcomes, working directly with Sales, CS, and Partnerships to translate commercial commitments into engineering priorities and make trade-offs visible.
• Develop engineers through coaching and feedback, helping them grow their technical and product capabilities.
• Drive delivery discipline, ensuring the team prioritises effectively, manages scope, and lands work reliably.
• Stay close to the technical work, guiding architecture, reviewing code, and helping unblock engineers when needed.
• Foster a healthy, high-performing team culture with clear expectations, strong communication, and accountability.

The team will work on complex problems such as:

• Deciding how to architect Nory's integration platform for scale – evaluating when to invest in configurable, extensible infrastructure versus bespoke connections, and partnering with Product to sequence that investment against commercial priorities.
• Designing Nory's external API (OpenAPI) and shipping the first endpoints to customers and partners. This will shift integrations from bespoke, high-touch work to a scalable platform, enabling faster onboarding and ensuring the data powering Nory's AI tools is high-quality.
• Making integrations truly "plug and play" by building self-serve integration flows in our integrations marketplace. This will reduce onboarding time and operational overhead, allowing us to scale without linear increases in support.

In your first 6 months, you will:

• Build a deep understanding of Nory's integrations landscape, including current onboarding flows and key pain points across customers, partners, and internal teams.
• Shape how the team operates – this squad is less than a year old. You'll define ways of working, delivery expectations, and team culture from a genuinely early stage.
• Partner closely with Product, Sales, CS, and Partnerships to shape the roadmap and ensure the team is solving the highest-impact problems.
• Identify and begin addressing key technical gaps, particularly around integration scalability, data reliability, and the architecture decisions that will enable self-serve at scale.

Our vision is to build a better future for the restaurant industry.

One where operators are in control, margins are stronger, and frontline teams can build careers they're proud of. To get there, we move fast, stay focused, and hold ourselves to a high bar. Our values guide how we work, grow, and win – together.

• We serve up impact with a side of profit: We prioritise work that delivers real financial results for our restaurant partners.
• We prioritise speed of service: We move fast, unblock quickly, and deliver with urgency.
• We act like owners: We own problems, raise the bar, and build better every day.
• We win as a crew: We grow stronger through feedback, collaboration, and shared wins.

We hire humans.

At Nory, we believe that diverse teams build better products. We welcome applicants from all backgrounds, identities, and walks of life. We do not discriminate based on gender, ethnicity, sexual orientation, religion, family status, age, disability, or race. What matters to us is how you think, how you work, and what you bring to the table. Please let us know if you require any adjustments so you can bring your best self to the interview process.

🌍 Remote-first environment - You must have the right to work in Ireland or the EU to be considered for this role. 💰 Competitive salary depending on experience 📈 Meaningful equity – at Nory, everyone is an owner 🌴 35 days of paid leave per year (including bank holidays) 🏥 Comprehensive private health insurance via Irish Life (Ireland) 🍼 Enhanced parental leave and baby loss support 📚 Learning and development culture – €1,000 personal annual budget + quarterly book budget 🖥️ €250 home office workspace budget 🥳 Regular team offsites and socials ✈️ Work from anywhere for up to 3 months of the year 📍 Office in London 🇬🇧, Dublin 🇮🇪 and Spain 🇪🇸 – remote-first 👏 And much more

What you'll bring

• Engineering leadership: You've led an engineering squad and take accountability for team outcomes, team health, and delivery. Success is measured by what the team achieves collectively, not what you personally build.
• Integration platform experience: You've built or owned an external-facing API, integration platform, or partner-facing system. Not just consumed APIs – you've designed and published them, thought about extensibility and reliability, and understood the commercial consequences when things go wrong.
• Integration architecture thinking: You've made strategic decisions about how to build integration infrastructure – configurable versus bespoke, where to invest in extensibility, how to sequence platform investment against commercial priorities. You can articulate the commercial logic behind those decisions and have worked with product to get them prioritised.
• Direct commercial and partner contact: You've worked directly with commercial or CS teams – not just product – to shape what gets built. You've translated partner requests, customer escalations, and commercial commitments into engineering decisions and made trade-offs visible to non-technical stakeholders.
• Product-focused delivery: You've delivered meaningful initiatives within a cross-functional squad (Engineering, Product, Design, Data) with measurable customer or commercial outcomes.
• Strong product judgement: You work closely with Product to shape scope, make pragmatic trade-offs, and keep the team focused on impact rather than output.
• Technical credibility: You can guide architectural decisions, review work, challenge senior engineers, and help unblock the team when needed.
• Clear communication: You bring structure to complex discussions quickly. You can present a decision with its trade-offs to senior leadership, align stakeholders across functions, and influence without authority.

Nice to have

• Experience with API-first product strategy, developer portals, SDK design, or partner onboarding programmes.
• Experience operating in a platform or infrastructure team where reliability and data quality have direct commercial consequences – payments, logistics, supply chain, messaging infrastructure, or similar.
• Experience in a greenfield or newly formed team where you've had to establish ways of working, delivery culture, and technical standards from scratch.
• Exposure to ETL patterns, event-driven architecture, pipeline reliability, or configuration-driven extensibility.