- Competitive base salary plus quarterly bonuses
- Hybrid work (3 days in the office – Al. Jerozolimskie)
- Employment based on a permanent employment contract
- Benefits package including private medical care (Medicover), life insurance, Social Benefits Fund, and a lunch card
- A high level of autonomy and ownership in the role
- The opportunity to work in an international company where open communication, creativity, and care for life are core values
- A friendly and supportive work environment
- IT Operations across LU
- Governance of Global/Local IT Operations and SLAs
- Local application and end-user support
- Incident portfolio ownership and support
- Stakeholder and vendor coordination
- Operational transparency and escalation management
Responsibilities
- Operational Ownership
- Ensure day-to-day operational stability
- Own resolution of incidents and escalations
- End-User Support & Incident Management
- Support users in coordination with Global Service Desk
- Manage portfolio of incidents and requests (standard and non-standard)
- Local Applications Support
- Ensure continuity of local applications
- Monitor risks and applications performance
- Community Building & Local IT Network Enablement
- Promote sharing of best practices, lessons learned, and reusable approaches.
- Drive adoption of global IT operations policies, standards, and gSOPs locally.
- Enable location support and resource backup through community collaboration.
Devire
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Jesteśmy Devire – firmą rekrutacyjną, której celem jest łączenie świetnych ludzi ze świetnymi pracodawcami.
Niezależnie czy rozglądasz się za nową pracą na stałe czy projektem w formie współpracy B2B – możesz polegać na naszym wsparciu na każdym kroku.
Współpracujemy z pracodawcami z terenu całej Polski i realizujemy rekrutacje we wszystkich kluczowych obszarach technologicznych.