About the Role
The Senior Domain Engineering Specialist is a high-impact technical advisory role within Veeam’s Center of Expertise, offering the opportunity to work at the intersection of data resilience, security, Vault, and public cloud platforms. In this role, you’ll partner closely with Customer Success Engineers, Customer Success Specialists, Sales Engineers, and Account Teams to help strategic customers accelerate adoption, strengthen resilience, and realize greater value from their investments. Vault plays a strategic role in helping customers strengthen cyber resilience, accelerate secure recovery, and protect high-value workloads across increasingly complex hybrid and public cloud environments. As part of Veeam’s Center of Expertise, you’ll engage in strategic customer situations where advanced technical knowledge, architectural guidance, and domain expertise directly shape outcomes. You’ll have broad visibility across customer environments and business priorities, making this role especially compelling for candidates who enjoy solving complex challenges, influencing senior stakeholders, and helping customers build resilient architectures for the future. You’ll bring expertise across traditional infrastructure, public cloud platforms, virtualization technologies, and cyber resilience architectures, helping customers protect and recover data wherever their applications and workloads reside.
What You’ll Do
- Serve as a trusted technical advisor for strategic customer accounts, providing specialized expertise across data resilience, security, Vault, and public cloud platforms.
- Lead architecture reviews, resilience assessments, operational readiness reviews, and solution validation engagements to identify risks, gaps, and opportunities to improve resilience and recoverability.
- Engage technical and executive stakeholders on resilience strategy, cyber recovery preparedness, public cloud modernization, and operational best practices.
- Provide guidance on protecting and recovering workloads across virtual, physical, public cloud, SaaS, and hybrid environments.
- Assess customer architectures and advise on data protection, disaster recovery, cyber resilience, and secure recovery strategies across public cloud and enterprise environments.
- Analyze telemetry, platform adoption trends, and operational indicators to identify optimization opportunities and expansion signals.
- Collaborate with Customer Success, Sales Engineering, Product Management, and Support teams to resolve complex technical challenges and advocate for customer outcomes.
- Deliver technical workshops, executive briefings, and strategic advisory sessions that drive adoption and long-term customer success.
- Act as a subject matter expert in Vault, public cloud data protection, cyber resilience, and secure recovery strategies.
What Success Looks Like
- Customers view you as a trusted advisor for resilience, cloud, security, and modernization initiatives.
- Complex technical risks are identified and mitigated before they impact customer outcomes.
- Customers successfully adopt and operationalize Veeam solutions across traditional, hybrid, and public cloud environments.
- Customer Success and Sales teams rely on your expertise to support strategic engagements and growth opportunities.
- Customers improve their resilience maturity, accelerate time to value, and realize measurable business outcomes from their investment in Veeam.