Global Digital, Analytics and Artificial Intelligence Lead / Global AI Business Transformation Lead – Business Unit Service
The opportunity
Hitachi Energy is seeking a Global AI Business Transformation Lead – Service to drive the adoption and business integration of Artificial Intelligence across our global Service Business Unit.
This is a highly visible individual contributor role at the centre of Hitachi Energy's AI transformation journey. Acting as the primary counterpart to the global AI Nexus programme, you will translate enterprise AI strategy, capabilities and initiatives into practical business solutions that accelerate growth, improve customer experiences, enhance operational efficiency and transform how Service operates globally.
You will represent the voice of the Service Business Unit within Hitachi Energy's AI ecosystem, ensuring business priorities, opportunities and challenges are reflected in the development and deployment of AI solutions. Success in this role requires a unique combination of strategic thinking, deep AI expertise, business process knowledge and hands-on transformation experience.
This is an exceptional opportunity for a proven transformation leader who has successfully implemented AI-enabled change within a complex global organisation and understands how to move from concept to measurable business value.
Location is flexible within European timezone. No relocation or visa sponsorship will be provided with this role.
How you will make an impact
- Act as the global AI lead and trusted advisor for the Service Business Unit, identifying opportunities to create value through AI, Generative AI and advanced analytics.
- Serve as the primary counterpart to Hitachi Energy's AI Nexus programme, ensuring alignment between enterprise AI priorities and Service business needs.
- Translate complex AI capabilities into practical business applications that solve real Service challenges and deliver measurable outcomes.
- Build and maintain a global pipeline of AI use cases, prioritising opportunities based on strategic value, business impact and feasibility.
- Partner with business leaders, process owners and digital teams to drive the successful implementation and scaling of AI-enabled solutions.
- Shape the Service AI roadmap and support investment decisions through clear business cases and value realisation frameworks.
- Drive transformational change by embedding AI into business processes, ways of working and decision-making across the organisation.
- Champion responsible AI adoption, ensuring solutions are implemented in line with governance, security, compliance and ethical standards.
- Identify capability gaps and support the development of AI literacy, awareness and adoption across the Service organisation.
- Monitor industry trends and emerging technologies, bringing innovative ideas and best practices into the business.
- Measure and communicate business outcomes, ensuring AI initiatives deliver sustainable value and operational improvements.
What we are looking for
We are looking for someone who has both implemented and transformed, not someone whose experience is primarily theoretical or advisory. The ideal candidate will bring:
- Hands-on experience delivering AI-enabled business transformation.
- Strong commercial and operational understanding of how global organisations work.
- The ability to navigate between strategy and execution.
- A passion for leveraging AI to fundamentally reshape business performance and customer value.
- The credibility to influence senior stakeholders while remaining focused on practical delivery and measurable outcomes.
Your background
Education & Experience
- Bachelor's or Master's degree in Business, Engineering, Computer Science, Artificial Intelligence, Data Science or a related field.
- Extensive experience (typically 10+ years) leading large-scale business transformation, digital transformation or AI-enabled transformation programmes within a global organisation.
- Demonstrated experience successfully implementing and scaling AI solutions in a corporate environment.
- Proven track record of translating technology capabilities into measurable business outcomes.
- Experience operating within complex, matrixed, multinational organisations.
- Background gained within industrial, manufacturing, engineering, technology or large-scale service organisations preferred.
- Corporate leadership experience is strongly preferred over pure consulting experience.
AI & Business Expertise
- Deep understanding of Artificial Intelligence, Generative AI, machine learning and advanced analytics, including their practical business applications.
- Strong knowledge of business process transformation and organisational change management.
- Ability to bridge the gap between technical AI teams and business stakeholders.
- Experience defining AI use cases, value frameworks, adoption strategies and transformation roadmaps.
- Strong understanding of governance, risk management and responsible AI principles.
Leadership & Influence
- Exceptional stakeholder management and influencing skills, with the ability to engage senior leaders across global functions and regions.
- Strong communication skills, capable of translating complex AI concepts into clear business language.
- Demonstrated ability to drive change, navigate ambiguity and build alignment across diverse stakeholder groups.
- Self-driven, entrepreneurial mindset with the ability to deliver through influence rather than formal people management.
